Contract Product Designer (3-month)

Our Journey

ShopBack started as a spark of inspiration one night in 2014 when Henry and Joel were brainstorming ideas in Henry’s car. That lightbulb moment — earning Cashback while shopping online — was just the beginning. Fueled by the countless possibilities, the team locked themselves in a hotel room for 24 hours to code the very first prototype. Their mission? To revolutionize shopping by helping advertisers market more cost-effectively, while making every purchase more rewarding for shoppers.

Today, ShopBack is the leading shopping, rewards, and payments platform in Asia-Pacific, empowering 45 million shoppers across 12 markets. With 20,000+ partners and over half a million transactions daily, we’re redefining the way the world shops. As we expand globally, we’re looking for adventurous, driven individuals to help us build The World’s Most Rewarding Way to Shop.

Join our mission to revolutionize shopping!

At ShopBack, we're dedicated to redefining the shopping journey for a more rewarding and user-friendly experience. As the Contract Product Designer, you'll be at the forefront of this mission, specifically focusing on improving the browsing and discovery process. Your role involves shaping elements like the home screen, rewards and redirects to ensure a smoother experience for our users.

You'll be working with a diverse range of product and business teams across 12 different markets. Your designs will address needs of various user groups while aligning with ambitious business goals.

If you thrive on challenges, love the fast-paced vibe, and are passionate about crafting seamless user experiences while creatively navigating constraints, we want to connect with you. Join us and be part of the team that's redefining how people shop and enjoy rewards!

Your Adventure Ahead

• Scope of works
• Reward as a Platform, Product Polish, Funnel optimisation on both web, app, internal tools.
• Assist in design operations, closely collaborating with campaign teams across 11 markets.
• Maintain and contribute to existing ShopBack design system.




What you will do:

• Solving complex problems: Your goal is to simplify the user experience. You'll transform tricky technical challenges and business needs into designs that are as easy to use as your favourite mobile app.
• Researching user insights: You'll use appropriate research methods to learn about our users and their needs. This helps us identify problems and develop with solutions that make sense.
• Crafting elegant user interfaces: You'll develop beautiful user interfaces, and contribute to the design team’s design system and patterns.
• Designing for everyone: You'll create designs that are adaptable across various product features and resonate with users from 11 different countries and cultures.
• Data-driven design: Data is our compass. You’ll look at both numbers and feedback from users to create designs that are not just stylish, but also grounded in evidence.
• Champion of users: You know our users inside out. You advocate for an improveduser experience and propose ideas to enhance it.
• Influence product roadmap: You'll collaborate closely with our product team to prioritise problems to solve and experiment with ideas to improve the product.
• Collaborating with many teams: You'll work closely with product managers, engineers, data and research experts, our marketing team, and business leaders every day. It's a big team effort to make our product great!




What it's like working here:

• Let's own our challenges! Here, we're more than just job titles. When a problem arises, everyone has the power to step in and make a real impact on our organization and the products we create.
• Every day is a chance to improve. Perfection isn't our starting point; we believe in learning and adapting as we move forward, whether it's in product development or our own professional growth.
• We succeed as a team. Our focus is on shared success, not individual triumphs. By bringing together our diverse skills, backgrounds, and perspectives, we're better equipped to tackle even the most difficult tasks together.

Essentials to Succeed

• We're on the lookout for someone special, and here's the kind of profile we're excited about:
• Proven product and experience designer: You have a solid track record in designing impactful digital products and experiences, with 4-6 years of experience in digital product design.
• UI/UX expertise: You've built strong foundations in both user interface (UI) and user experience (UX) design. Your portfolio showcases your past work, complete with explanations of why you made the design choices you did.
• Effective communicator: You're good at engaging with users, collaborating with internal stakeholders, and liaising with engineers.
• Proactive: You thrive in a fast-paced environment. You're the kind of person who takes the initiative and tackles challenges head-on.
• E-commerce interest: You have a genuine interest in the e-commerce sector, and it's a field you're enthusiastic about.




Availability and Flexibility

• Project Tenure: This is a 3-month journey with us, offering flexible working hours to fit your lifestyle.
• Remote Work: You have the freedom to work from anywhere, aligning with the Singapore Timezone for smooth collaboration.
• Tools & Resources: A MacBook with access to the aforementioned tools will be provided.
• Contractual Details: As a contract product designer, you're not on the standard ShopBack payroll. Rest assured, your compensation will be promptly processed upon invoice verification.
• If this sounds like you, we'd love to hear from you. Let's chat about how you could be an exceptional addition to our team! Apply now with your resume and portfolio (must have). Candidates who are in markets we are operating will be prioritised.

ShopBackers' DNA

Grit - We tackle all challenges head-on, working together to solve problems and achieve success.

Hunger - We value hard work, and having relentless drive.

Speed - We move fast and have a bias for action, all to deliver maximum impact.

Impact - We focus on results, always aiming for the best possible outcomes and timelines.

Growth - We embrace a growth mindset, constantly striving to learn, improve, and excel in our roles.

Exclusively for ShopBackers

Career progression paths and opportunities to take on greater challenges that help you realise your ambitions.

Be part of a winning team on a journey to global scale.

Competitive compensation based on your performance.

Candid, open, and collaborative culture where feedback is valued, for everyone to grow and improve every day.

Flow Day Thursday (1-day a week, optional to work from home or office)

ShopBack is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable laws. Join our team and help us make a difference!