Contract Operations Manager

Company Description
Universal Pictures were the first of the modern Hollywood studios, and over their one hundred years, they have been responsible for some of the world's most memorable feature films. It is the home of the epic Jurassic World franchise, the beloved Minions, the unstoppable Fast & Furious franchise, and DreamWorks Animation, as well as a rich portfolio of classic films such as E.T., JAWS and Frankenstein.
Universal Products and Experiences globally drives expansion of the company's intellectual properties, franchises, characters and stories through innovative physical and digital products, content, and consumer experiences. Along with franchise brand management, UP&E's core businesses include Consumer Products and Games and Digital Platforms based on the company's extensive portfolio of intellectual properties created by Universal Pictures, Illumination and DreamWorks Animation. UP&E is part of NBCUniversal, a subsidiary of Comcast Corporation.
At UP&E, we are proud of our unique culture. We are inclusive, curious and creative; channeling a growth mindset in order to drive the commercial and develop our people. In order to achieve this culture, we live by our 3 values:
• Being Human Matters to Us
• Together We Can Achieve Anything
• We Always Keep Growing
Job Description
The Manager, Contract Operations, is an integral member of UP&E, responsible for providing operational support to the UP&E APAC team across all categories (Toys & Hardlines, Fashion & Living and Food, Beauty & Care, Publishing). The primary focus will be driving operational excellence in the contract lifecycle, business development to drive growth, contract negotiations with key partners and to support both regional and country teams. We are looking for a true operational business partner to support all stakeholders (Legal, Finance, Controllership, Category, IT) to drive performance and execute business strategies. This is a high-profile role with regular exposure to senior and all levels of management. The qualified candidate must be able to multi-task and balance priorities on competing initiatives and be used to working within in a matrix organization. This position requires the individual to review and process an extremely high volume of licensing deals.
This position will report to Los Angeles based Director, Contract Operations
Key Responsibilities

• Responsible for Contract Operations for UDX contracts globally with a special focus on the APAC region (Japan, Korea, Australia, New Zealand, Southeast Asia and India)
• Super-user of deal/revenue systems (Salesforce "CRM" and RightsLogic "RSG"). Provide user training and services to category and other stakeholders
• Control point - ensuring compliance against deal guidelines, system data integrity (e.g. data inputted for drafting is complete; system data is consistent with signed contract) etc.
• End-to-end tracking of deals from deal memo to asset release / signed contract, including continual refinement of relevant reports - objective is to drive efficiencies and ensure the process is well controlled (including KPIs)
• Responsible for licensee profile creation and deal reconciliation in deal system to ensure accuracy for downstream processes
• Deal reporting - Refine existing and develop additional reports so the teams can manage their line of business appropriately
• Ad Hoc projects / responsibilities within Operations as appropriate (e.g. Licensing Guidelines, Product Approval tracker)

Qualifications

• At least three years experience with consumer products, book publishing or intellectual property licensing ideally within a film/media /entertainment company or other major licensor
• Good understanding of legal and commercial terms in licensing agreements or similar rights output deals
• Previous experience with contract management and/or royalty-based systems
• Previous experience with CRM or Salesforce
• Solid background with systems, policy setting, and processes
• Ability to partner with IT to develop meaningful reports from system data
• Excellent data analytical and organizational skills
• Strong communication & presentation skills - confidence & presence to interact with senior stakeholders
• Advanced Microsoft Office skills (Outlook, Word, Excel, PowerPoint) and Office365 (OneDrive, SharePoint, MS Teams).
• Highly organised and efficient with excellent attention to detail.
• Ability to identify, prioritise and manage urgent work assignments, and manage expectations in respect of other tasks
• Excellent interpersonal skills with an ability to interact with a range of personalities.
• Ability to work in a fast-paced, changing environment with an often heavy workload.

About You

• Adaptable, agile & flexible - able to pivot quickly, adapt strategies and deal with change.
• Willing to learn - open to new skills, ways of working, how things work and why.
• Good communicator - honest, transparent, and flexible depending on the audience. The ability to influence stakeholders.
• Relationship builder - able to flex style, understand needs, build a strong network and work within a matrixed environment.
• Results driven - own the numbers, be invested and be hungry to grow the business.
• Entrepreneurial - a self-starter, who is tenacious, independent, driven and proactive.
• Creative problem solver - universally creative and pro-actively seek solutions.
• Conscientious - consistent with clear attention to detail.
• Trusted to deliver - autonomous, taking on ownership and responsibility for tasks.
• Resilient - not afraid to fall, getting back up and keep putting in the effort.

We are proud to be a Disability Confident Employer and we'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you. Accessibility Statement | NBCUnicareers
Additional Information
As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.
If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [email protected].