Contract Account Manager (6 months)

Our Journey

ShopBack was born one night in 2014 when co-founders Henry and Joel were toying around (with entrepreneurial ideas) in Henry's car, sparking the concept of earning Cashback while shopping online. The ShopBack Group has now grown to become the leading shopping, rewards, and payments platform in Asia-Pacific, with 45 million shoppers across 12 markets and more than half a million transactions powered for 20,000 partners daily. Fresh off its debut in the European market, ShopBack is seeking thrill-seekers to join the journey of building The World's Most Rewarding Way to Shop. Get ready for the ride of a lifetime: a blend of startup spirit woven into a solid business foundation.

Your Adventure Ahead

• Build and maintain strong strategic relationships with key merchant partners as their primary point of contact. Understand their business objectives and leverage data insights to develop targeted initiatives, cross-sell platform products, and drive revenue growth.
• Keep abreast of industry trends, competitors, and market developments to proactively identify growth opportunities and potential risks
• Drive new business opportunities, monitor account performance against set targets, and ensure consistent progress towards objectives.
• Work closely with internal teams—including Marketing, Business Development, and Operations—to align on merchant goals, deliver exceptional service, and optimize overall performance.
• Conduct periodic performance reviews with merchants to ensure high campaign participation and optimization of commercial outcome

Essentials to Succeed

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• At least 3 years of experience in Business Development or Account Management, ideally in tech or e-commerce. (Fresh graduates are welcome)
• Proven track record of building and maintaining strategic relationships with key stakeholders and decision-makers at senior levels
• Excellent presentation skills with the ability to communicate complex ideas clearly and persuasively.
• Strong interpersonal and analytical skills, with a collaborative mindset.
• Self-motivated, target-driven, and proactive in identifying new opportunities and solving challenges
• Ability to manage multiple priorities with precision and focus.
• Comfortable working in a fast-paced environment with the ability to adapt to evolving business needs
• Driven to make an impact in one of Singapore's most rapidly expanding startups.

ShopBackers' DNA

Grit - We tackle all challenges head-on, working together to solve problems and achieve success.

Hunger - We value hard work, and having relentless drive.

Speed - We move fast and have a bias for action, all to deliver maximum impact.

Impact - We focus on results, always aiming for the best possible outcomes and timelines.

Growth - We embrace a growth mindset, constantly striving to learn, improve, and excel in our roles.

Exclusively for ShopBackers

Career progression paths and opportunities to take on greater challenges that help you realise your ambitions.

Be part of a winning team on a journey to global scale.

Competitive compensation based on your performance.

Candid, open, and collaborative culture where feedback is valued, for everyone to grow and improve every day.

Flow Day Thursday (1-day a week, optional to work from home or office)