Continuous Improvement Manager

Life changing therapies. Global impact. Bridge to thousands of biopharma companies and their patients.

We are PCI. 

Our investment is in People who make an impact, drive progress and create a better tomorrow. Our strategy includes building teams across our global network to pioneer and shape the future of PCI.

Summary of Objective:

The CI Manager will demonstrate accountability for the deployment of Lean Thinking across the site, ensuring alignment with the Site Strategy and Global Operational Excellence. 

Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The essential duties and responsibilities include the following but other duties may be assigned.

• Create in conjunction with the Global OPEX Director / Site Leader, the lean vision for the site and implement the Lean Maturity Index to establish an Operational Center of excellence.
• Facilitate and Coach A3 projects, cross functional kaizen events and multi practitioner teams to drive best practice in process improvement.
• Lead Business Critical Improvement Projects and the associated teams, as directed by the General Manager and Global OPEX Director.
• Represent the Site by engaging with the Global Operational Excellence Lead, ensuring Global Standards are deployed (Lean Maturity Index), Site Best Practice shared, and results communicated.
• Use margin and cost-based analysis to identify opportunities to implement improvement activity to increase profitability.
• Maintain and report Site cost saving data in support of the Business Cost Reduction Targets.
• Lead, mentor, and Train the Site Team to raise Lean Awareness, develop the lean approach and build in lean capability.
• Be part of the Site Senior Management team, supporting alignment to site strategy across all departments, challenging non-value adding activity and facilitating Lean Leadership.
• Leads implementation of Lean manufacturing concepts including KPI Development, 5S, Kaizen, Visual Controls, Standard Work, Process Mapping and SMED.
• Drives site wide continuous improvement effort to maximize safety, quality, delivery and reduce costs.
• Partners with Operations Leadership to design, schedule and lead Kaizen events that will positively impact the plant.
• All other duties as assigned.
• Be able to travel 25-50% of the time

Special Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee must be physically capable to perform the duties listed below with or without reasonable accommodations which may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to adapt quickly to shifting departmental and organization priorities.
• Excellent interpersonal skills with ability to be persistent and persuasive.
• Must be able to develop GMP complaint solutions while challenging existing systems and processes to meet project needs.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The following are some environmental conditions that one may be exposed to on a daily basis and for various lengths of time. 

• Work is primarily performed at a desk and/or in an office environment. for 1/4 to 1/2 of the day.
• The noise level in the work environment is typically, moderate. 

Qualifications: The requirements listed below are representative of the knowledge, skill, and/or ability required for the stated position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Lean Black Belt or equivalent
• BS/BA in a technical and/or business major is required
• 5+ years leading CI Initiatives required; preferably in a manufacturing environment such as medical device, food or pharmaceutical.
• Experience leading rapid and complex Kaizen events.
• Experience with investigations, RCA and the development of CAPA's required.
• Experience with KPI Development, 5S, Kaizen, Visual Controls, Standard Work, Process Mapping and SMED.
• Quality system experience with FDA regulated products a plus.
• Master Black Belt Certification a plus.
• Excellent written and verbal communication skills and the ability to relate to all levels of a manufacturing organization.
• Strong analytical skills required.
• Strong skills in Microsoft Word, Excel and PowerPoint. Experience with Visio, Tableau, Power BI, and Project a plus.

Travel: 25-50%

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Join us and be part of building the bridge between life changing therapies and patients. Let’s talk future

Equal Employment Opportunity (EEO) Statement:
PCI Pharma Services is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

At PCI, Diversity, Equity, and Inclusion (DEI) are at the core of our company’s purpose: Together, delivering life-changing therapies. We are committed to cultivating an inclusive workplace by holding ourselves accountable to the highest standards of understanding, fairness, respect, and equal opportunity – at every level. We envision a PCI community where everyone can belong and grow, and we strive to bring this vision to reality by continuously and intentionally assessing our people practices, policies and programs, marketing approach, and workplace culture.