Content Senior Manager

About Pendulum

Pendulum® is leading a revolution that is occurring around the world to improve physical and mental health by first understanding, then restoring and enhancing the human microbiome. 

Studies have shown that our microbiome (the bacterial communities in and on our bodies) is linked to everything from metabolism and diabetes, to longevity, weight loss, healthy immune systems, cancer prevention, feelings of well-being, inflammatory bowel disease, and even healthy skin.  We have just scratched the surface on understanding the impact that our microbiome has on our lives. During early life we develop a diverse and balanced microbiome that plays a critical role in shaping our long-term health.  Over our lives, a combination of diet, lifestyle, antibiotics, and aging can decrease the effectiveness of our microbiome.

Pendulum recognized the enormous impact they could have on people’s lives if they were able to address the imbalances in the microbiome. To accomplish this, Pendulum created proprietary probiotic pipelines and a  unique discovery platform to identify key, novel bacterial strains and the prebiotics that feed them. The company has also built and developed the world’s first manufacturing technology to produce bacteria in an anaerobic (oxygen-free) environment at scale.

The medical probiotics that Pendulum has formulated have transformed the consumer probiotics market into a new category of therapeutic offerings that deliver the power and efficacy of a pharmaceutical with the safety and accessibility of a natural probiotic. Due to Pendulum’s explosive revenue and customer growth over the last two years, the company  earned a spot on Forbes Magazine’s exclusive “The Next Billion Dollar Startups” list.

If you’re interested in improving the lives of people globally and you love working in a cross-functional, collaborative, inspiring environment, please continue reading.

Position Summary:

We are looking for a strategic and results-driven Senior Manager, Content to join our Consumer Revenue team. In this role, you will lead and coordinate content initiatives across multiple channels, ensuring alignment with business objectives and customer needs. You will play a pivotal role in developing and executing a content strategy that drives engagement, strengthens our brand, and supports revenue growth across all our channels.

What You'll Do:

• Content Strategy & Execution: Develop and implement a content strategy that aligns with our consumer revenue goals and enhances customer engagement across social media, web, email, and other platforms.
• High-Output Content Management: Support and streamline the Creative team's workflow by managing timelines, resources, and feedback loops for efficient monthly content production.
• Creative Brief Development: Draft clear, detailed, and actionable creative briefs based on provided concepts or strategies, enabling contractors and external agencies to efficiently execute high-quality, on-brand content.
• Cross-Team Coordination: Collaborate with the Healthcare Revenue team, Customer Experience (CX) team, and other stakeholders to source and distribute impactful content. Further, collaborate with our Regulatory Team to ensure content is approved to use. 
• Customer Storytelling: Work with the CX team to gather compelling customer stories and testimonials that highlight our product’s impact and resonate with our audience.
• Content Optimization: Ensure that content is optimized for different platforms and audiences, leveraging best practices for SEO, conversion, and engagement. 
• Social Media Management: Manage our social media account, collaborating with Creative, PR, CX and Revenue Teams. 
• Performance Analysis: Track, analyze, and report on content performance to inform ongoing improvements and strategic direction.
• Editorial & Brand Consistency: Maintain a consistent voice, tone, and style across all content, adhering to brand guidelines and messaging frameworks.
• Project Management: Manage content calendars, production workflows, and ensure timely delivery of high-quality assets.

Qualifications:

• 6+ years of experience in content strategy, content marketing, or a related field.
• Strong ability to coordinate and align content initiatives across multiple teams.
• Demonstrated ability to organize and manage high-output content production schedules across multiple channels and external partners.
• Experience in using content to field growth and sales.
• Excellent writing, editing, and communication skills.
• Understanding of content performance metrics and ability to apply data-driven insights.
• Ability to manage multiple projects simultaneously in a fast-paced environment.
• Familiarity with content distribution strategies
• Experience at direct to consumer brands is preferred
• Experience in consumer science/health category is a plus

Salary & Benefits

• $146,000-$155,000
• Medical, Dental, and Vision
• Commuter Benefits
• Life & STD Insurance
• Company match on 401 (k)
• Flexible Time Off (FTO)
• Equity