Content Management

Posted 4 Days Ago
Be an Early Applicant
Montvale, NJ
Entry level
Consulting
The Role
This role involves assisting in the publishing of content to the Alex application, troubleshooting and resolving content and technology issues, providing support to team members and users, and continuously improving content presentation. The candidate will also handle manual activities in the CMS and support various content-related projects.
Summary Generated by Built In

Please note the selected candidate will be expected to report to the Montvale NJ office on a hybrid basis.

 

Responsible for assisting the team in publishing content, and in increasing the search quality of the content provided by content creators and third party content providers published onto the Alex application. Work in a team environment using publishing tools, validation processes, and troubleshooting to ensure content is optimally presented.

• Serve as a member of the Core KCW CKD Publishing Team:

Publish Manual Activities in CMS

Responsible for deletions of unused Activity documents

Assist in troubleshooting of Manual Activity issues, including links

• Provide support to the Alex Team members in the publishing of content to Alex using our CMS (Content Management System) and 3rd Party Content Publishing tools.

Provide support in updating Topic Overview Pages, and other curated presentations of content.

• Continuously improve overall content presentation and findability by leveraging available tools and coordinating with Alex Team and Content Owners within US DPP, KGSG and ISG, and to enhance tagging and presentation.

Assist in link issue remediation of Alex content.

• Help resolve any publishing production issues such as CMS process issues, XML content display issues and Alex server issues by alerting the team and working with ITS to resolve them in a timely manner.

• Provide customer support to our internal and external Alex users by responding appropriately and promptly to user questions and request.

• Assist with various projects which result in improving the value of Alex and its content for professionals.

• Assist with content analysis and migrations related to Alex technology development projects.

Skills:

• Bachelor degree, preferably in Computer Science, Digital Content Presentation or related discipline, or equivalent years related experience

• Conscientious and detailed oriented individual

• Strong teaming skills with the ability to collaborate with team to resolve issues

• Analytical skills needed to troubleshoot content, technology, and tool issues

• Self-motivated. Ability to prioritize multiple projects and work independently

• Strong communication and organization skills

• Excellent working knowledge of MS Windows (Word, Excel and Outlook)

• General knowledge of accounting and auditing literature preferred

• Strong “Customer” focus

The Company
Bridgewater, NJ
93 Employees
On-site Workplace
Year Founded: 2012

What We Do

Zealogics LLC provides a broad range of IT consulting, systems implementation and application outsourcing services through an optimized global delivery model. Zealogics builds deep knowledge of traditional product engineering across mechanical, electronics and software platforms, to enable clients to navigate their digital transformation.
Zealogics values engineering techniques, automation frameworks, and reference models which are refined through engagements with Fortune 500 enterprises and OEMs. We combine customer-centric product strategies through a collaborative approach for execution. We help to harmonize processes, identify bottlenecks, and eliminate non-value tasks to deliver world-class products.
With impeccable focus on client needs we connect specialized resources for the right positions, both for full time and contractual placements. Our long-term relationships with employees and clients have been built in an environment of integrity and commitment, with a shared goal of mutual success. Zealogics hires experienced people to solve a wide array of IT and Engineering challenges that our clients face. Our guarantee - Zealogics provides the best value services in town.

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