Critical Mass have a fantastic opportunity to join the team working directly for our Diageo client on a 12 month fixed term contract. This is an exciting role that can be based remotely in the UK or from our client's amazing offices based in central London.
The Global D2C and Brand Websites Team are searching for a creative and detail-orientated Content Editor. This role will involve working on two of their big websites to edit, curate and organise content as well as designing and QA-ing pages. The ideal candidate will have a strong understanding of content management systems, preferably Contentful, and have experience in creating visually appealing, user-friendly web pages using provided copy, images and videos.
A key part of this role will be executing a large-scale content migration and build for The Bar. During the time of the migration and build, this role’s time will be ringfenced to work only on The Bar, with other responsibility on Malts.com paused/backfilled by other team members.
Core Responsibilities
Page Design
- Take approved copy, images and videos, upload to Contentful, and use to design and create pages that are both visually appealing, easily navigated and optimised across devices
- Map content from old to new page designs as part of a content migration
Content Upload
- Upload approved copy, images and videos to Contentful and input into pre-existing page templates e.g. Product Description Pages
- Input approved meta data and image alt text
- Review the completeness of content submitted for automatic bulk upload and identify where content is missing if relevant
Asset Gathering and Selection
- When required, source additional or replacement images and videos from Diageo’s content hub or Diageo stakeholders and upload to Contentful for use on-site
Quality Assurance and Control
- QA all owned page designs before publishing
- Review and tweak page designs from other teams if needed and as capacity allows
- Support with QA as part of a content migration and site relaunch
Collaboration
- Work closely with other members of the wider team and relevant stakeholders to understand upcoming work, deadlines and requirements
- Partner with product managers and development teams to highlight new requirements and/or bugs as identified through design, upload and migration processes
- Attend relevant team meetings and stakeholder meetings as required and report on project status, workload and capacity
- Document all content projects in relevant internal process tool (DevOps) to enable visibility and clarity on workload across team and stakeholders
Qualifications and Skills
Essential
- At least 2-3 years of experience in a content editor, web design or similar role
- Experience with content management systems
- An eye for creative page design
- Strong organisation skills and the ability to manage multiple projects simultaneously
Preferred
- Experience with Contentful
- An understanding of foundational SEO and site accessibility principles and how they relate to page design
- Being comfortable and agile in the face of changing deadlines and ambiguity
- Feeling empowered to push back and negotiate priorities based on capacity and deadlines
Critical Mass is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We do not tolerate discrimination on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. If you are an individual with disabilities who would like to request an accommodation, please reach out to [email protected].
We are committed to fostering diversity, equity, and inclusion within our candidate pools.
The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly.
If U.S. based: https://www.consumer.ftc.gov/articles/job-scams#avoid
If Canada based: https://www.canada.ca/en/services/finance/consumer-affairs.html
If U.K. based: https://www.gov.uk/consumer-protection-rights
If Costa Rica based: https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx
Top Skills
What We Do
Critical Mass is a digital experience design agency with a relentless focus on the customer. Founded in Calgary in 1996, we have steadily expanded into a group of over 950 people working in 11 offices across North America, Europe, Asia, Latin America, and South America.
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