Content & Community Manager

Posted 9 Hours Ago
Be an Early Applicant
Chicago, IL
Junior
AdTech
The Role
The Content & Community Manager will oversee social media content management, developing strategies for both paid and organic campaigns. Responsibilities include managing content calendars, performing quality assurance, community interactions, trend identification, and performance analysis to enhance brand engagement.
Summary Generated by Built In

SOCIALDEVIANT is looking for a Content & Community Manager to join our ambitious, infinitely kind and limitlessly composed team of DEVIANTs.
At SOCIALDEVIANT, we’re a modern agency for modern brands, delivering breakthrough creative and strategy for clients at lightning speed. It requires collaboration among insights and data, strategy and creative. That’s why we look for talent who love to both think AND do. 
We are looking for DEVIANTs to help us build this incredible company and work with some of the world’s most fascinating brands. We offer incredible benefits, forward-thinking work philosophies and a chance to make a huge difference. This is a remote position.
SOCIALDEVIANT is a proud equal opportunity employer. A team of diverse DEVIANTs empowers us to better meet our mission and values while serving our clients, our community, and our coworkers. People of color, women, LGBTQIA+, veterans, and persons with disabilities are all encouraged to apply.
Are you a DEVIANT? Let’s find out.


OVERALL ROLE DESCRIPTION
The Content & Community Manager is the key support resource for the team in managing paid and organic social media content. The manager will work with respective team members to develop and execute our client’s social content strategies across various social media platforms. Responsibilities include content upload into key scheduling platforms, QA, managing community interactions, identifying timely trends, social listening, analyzing performance metrics, and optimizing content to increase brand awareness and audience engagement.
SPECIFIC RESPONSIBILITIES

  • Manage final content calendars, ensuring that copy and assets are aligned with strategic direction and optimally drive campaign goals
  • Upload content into key scheduling platforms e.g., Emplifi
  • Perform content QA before posting and after content goes live to ensure flawless execution
  • Manage and execute paid boosting campaigns, directly within the platforms
  • Perform social listening across our clients, analyzing conversations about the brand, industry, and competitors. And making proactive engagement recommendations
  • Monitor SEO and user engagement and suggest content optimization
  • Identify timely trends and make recommendations to our clients of trends they should activate against
  • Own community management and proactive engagement opportunities to make our brands a critical part of
  • Participate in strategic discussions and brief development
  • Drive research that leads to key insights
  • Proactively identify opportunities to be better advocates for our clients and our work

REQUIREMENTS

  • 2+ years agency experience, ideally in Social Media Management
  • Experience with social media platforms and scheduling tools, especially Emplifi
  • Solid community management and engagement experience
  • A strong passion for marketing, advertising and great creativity
  • Ability to build strong working relationships, both internally and with clients
  • Solid knowledge of media fundamentals and production across multiple creative touchpoints
  • Ability to effectively manage time in an ever-changing and fast-paced environment
  • Extreme attention to detail to ensure flawless execution
  • Excellent presentation, public speaking, interpersonal and communication skills, both written and verbal
  • An eagerness to collaborate with both internal teams and our clients
  • Above all, kindness, composure, and relentless curiosity

Top Skills

Emplifi
The Company
HQ: Chicago, IL
35 Employees
On-site Workplace
Year Founded: 2012

What We Do

We’re focused on creating value in a socially connected world. How do we do it?

From the bottom up – by building an amazing culture with people that are as smart as they are kind. Quick on their feet, left/right-brained, thoughtful – the type of people you’re as proud to call your friends as you are your colleagues.

With that foundation, we deliver on our clients'​ business objectives through big strategic and creative thinking that crosses social platforms and engages audiences to take action. The result? Come talk to us, we’d love to tell you about it.

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