Content and Engagement Manager

Content & Engagement Manager

Position: Full-Time

Location: This position offers remote work from New York City and Denver. Please be aware that applications from candidates residing outside of New York and Colorado will not be considered.

OVERVIEW 

Movement Strategy is looking for a Content & Engagement Manager, who will report into the Associate Director or Director of Content & Engagement and work closely with members of the Creative, Strategy, Data & Insights, and Paid team. The Content & Engagement Manager will be engaging and building passionate communities while also contributing to the content planning, development, and execution of today’s largest brands. 

Content & Engagement Managers are the face and voice of today's largest brands. They are social media experts, master storytellers, brand strategists, content producers and publishers all rolled into one. We are looking for someone in this role to work on some of our biggest retail or entertainment clients. Are you the right fit?

Applicants must be interested in several things for this role. First and foremost, you’re enthralled with the digital-social environment. Second, you constantly think of ways people and brands can connect with one another. Third, you’re looking for a home that fosters these characteristics and allows you to grow.

A BIT ABOUT US

Movement Strategy believes that social media is the most important marketing channel. Together, we lead the best brand social channels (like Netflix, Amazon, WarnerMedia, Intuit, and more) to make award-winning social-centric work that breaks through the cultural zeitgeist and drives unparalleled brand growth. Our vision is to create a future where brands add real value to every community they touch – and our employees get to be a part of creating that future. ​​Our team of high-performers thrives on collaboration and innovation, fostering an environment where diverse perspectives are valued, and creativity is encouraged at every turn. We prioritize professional growth and development, offering continuous learning opportunities and a supportive atmosphere that empowers our teams to push boundaries and deliver exceptional results. We have remote hubs in New York, Denver, and LA, and we span across the United States. 

KEY FOCUS AREAS 

• Social Media Expertise: You are in-the-know of social media best practices for each major platform, along with native trends, features, and platform updates. Not only are you able to speak on best practices, trends, and updates as a social expert, but you’re also able to develop and bring an idea to life creatively and strategically as a brand expert. Along with this, you’re able to develop POVs tailored to your client from start to finish.
• Content Briefs & Development: You have experience in creating and managing social media content calendars for large brands. This includes everything from planning key dates and strategic moments to developing both copy and creative to support the calendar. This requires strong strategic thinking, communication, and close collaboration with Creative, Data & Insights, Strategy in ensuring calendars and content are planned based on performance, learnings, best practices, trends, and client mandates.
• Project Management: You are responsible for ensuring social media posts are approved by clients in a timely manner to avoid publishing delays. As a problem-solver, you are able to gauge timing effectively and efficiently to productively make a recommendation to the content calendar based on content approvals or production status.
• Community Management: You are an expert in bringing a brand’s social character and tone of voice to life through brand engagement through community management. You’ll manage identifying opportune moments for community interactions that support a brand’s engagement strategy. You are closely in tune with the overall social conversation, and can quickly identify trends, and engagement opportunities to insert the brand in real time.
• Publishing & Quality Control: You’ll help manage the content publishing and channel appearance across accounts, making updates as needed to relevant guidelines and FAQ docs. You are thorough to ensure all posts go live at the determined date and time with no mistakes.
• Creative Writing: You understand a brand’s voice and tone, especially how to adopt this into the social vernacular whether it’s through post copy or community management. You understand audience behavior and nuances of Instagram and TikTok, ensuring a brand’s character is consistent and cohesive yet tailored to each platform.
• Team Communication: You’ll be confident and comfortable interacting with both your internal teams and clients on a daily basis. Often, you’ll be called upon to explain the insight or reasoning behind a creative (post) and communicate informed recommendations that are based on data and learnings.
• Social Listening & Reporting: You’ll contribute qualitative insights to monthly and campaign-related content reports, assisting the D&I team in giving a holistic view of the work of an account. Based on performance, you’ll develop actionable recommendations to implement for content optimizations.

QUALIFICATIONS + KEY FOCUS AREAS 

• 3-5+ years experience creating and managing social media content for various brand channels on primarily Meta, TikTok, Pinterest, and YouTube (agency setting preferred).
• A creative background (no formal requirements -- we’re open to hearing your story).
• Passionate and knowledgeable about pop culture, and social media trends. On top of the latest category trends, breakthrough social and creative campaigns, new platform features, pop culture, and current events.
• Expert knowledge of all current social platforms (posting, scheduling, and creating content), including best practices. 
• Experience with social listening and publishing tools (like Dash Hudson, Sprinkr, Brandwatch).
• Impeccable writing, public speaking, and overall communication skills. This will entail copywriting, client communications, and reporting. You are an excellent proofreader.
• Social content and editorial expert - you know good UGC or creative when you see one, and you can also decipher the potential of repurposing UGC with video edits.
• Ability to identify opportune ideas proactively and help bring them to life for a brand.
• Strong analytical and strategic thinking skills; demonstrate a mastery of metrics, and understand what is working vs. not working to inform how we can make things better.
• Proficient or experience using Asana (project management), Airtable or Sprinklr (content management), and Canva, Figma, or Adobe Express (design) - or similar tools.
• Self-motivated and a master multi-tasker who crushes day-to-day interactions, while also prioritizing roadmaps and taking action. Able to manage, communicate, and prioritize tasks based on urgency and timelines, ensuring nothing falls through the cracks.
• Ability to prepare and finalize formal client-ready documents and liaise with clients, partners, and internal teams.
• Flexibility working weekends, holidays, early mornings or evenings.

IDEAL QUALITIES                                                                         

• Strong organizational and time management skills as you will manage multiple channels, content calendars, and work streams.
• Well-versed on social media and platform best practices, and up-to-speed on the latest social media updates, platforms, and trends. You’re proactive and naturally curious about the digital and social space, constantly looking for opportunities.  
• Communicative and committed to team success - you’re a team player that people can count on. In a remote environment, you are consistently able to communicate effectively, and deliver quality work and on time. 
• Supportive - you lend a helping hand when team members need it, as well as collaborate productively and effectively in a remote environment. Your hardworking and collaborative personality is enjoyable to work with and helps foster a vibrant and healthy work environment. 
• Growth mindset - you’re open and receptive to constructive feedback, and show commitment to self-improvement and growth as a marketing professional. 
• Quick with feedback and revisions: providing clear, actionable feedback internally on concepts & content production, as well as addressing client feedback.

Benefits & Perks

Movement Strategy’s approach to the future of work: We embrace a remote culture and empower our employees to work wherever they feel most productive. To facilitate in-person collaboration, we have a partnership with WeWork which allows our employees to have a membership to any location nationwide. We recruit in our three main states of California, Colorado, and New York. We are open to recruiting candidates in these states: New Jersey, Connecticut, Pennsylvania, North Carolina, Georgia, Florida, Texas, Arizona, Ohio, and Kansas. 

As a leader in social advertising, we rely on the creativity of our people to deliver the best work for our clients. In return, we invest in our employees by offering them a diverse suite of benefits from best-in-class carriers, with enough choice and flexibility to keep our team and their families healthy and happy today and tomorrow.

• 100% employee contribution for health (base plan), vision, and dental
• 401K Retirement Plan with Company Match
• Short and Long Term Disability
• Life Insurance & AD&D
• Paid Parental Leave
• Fully-Remote Agency
• Unlimited Paid Time Off
• Take-As-You-Need Paid Time Off
• Take-As-You-Need Paid Mental Health Days
• 10 days minimum required off per year
• (11) Company Paid Holidays
• (3) Summer Fridays- Fully Off
• Week-Long Winter Agency Closure
• Support for continued education
• New Business Referral Bonus
• Movement Journey Program -  Stipend for personal growth
• Health and Wellness Program
• WeWork Membership 
• Positive Impact and Diversity, Equity, and Inclusion (DEI) Committees 
• Employee Resource Groups

SALARY & COMPENSATION

In compliance with local and state law, we are disclosing the compensation for roles that will be performed in New York City, Colorado, and California. The range listed is just one component of Movement Strategy’s total compensation package for employees.  Individual compensation varies based on location, business needs, level of responsibility, experience, and qualifications. Other rewards may include annual bonuses, short- and long-term incentives, and program-specific awards. 

A successful applicant’s actual base salary may vary based upon, but not limited to, skill sets, years of relevant experience, qualifications, and certifications or other professional licenses held. Movement Strategy prides itself on providing competitive salaries and actively works to ensure there is pay equity across the company. 

Pay Range: $75-85k salary per year

Movement Strategy is an Equal Opportunity Employer

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply for jobs unless they check every single box. Movement Strategy is dedicated to building a diverse and inclusive workplace and strongly encourages those from historically and systemically marginalized communities to apply. 

We believe that what we put out into the world matters. And since we were founded on the principles of paving our own path, we take bold steps toward what we believe is the right direction. This means addressing the big stuff: the systems of inequality that impact some of us far more than others. As culture creators, we firmly believe we have a responsibility to our colleagues, clients, communities, and the industry to live up to the Movement’s name. We confront inequities head-on as they come, knowing that this work is never done and that we must keep the momentum.