Koa Health is a fast-growing company focused on delivering innovative digital mental health solutions to healthcare providers. The company is currently in a stage of growth and is actively seeking a highly skilled and enthusiastic Consultant Relationship Manager to join the business as we focus on expansion into new territories. If you share our passion and are looking to make a meaningful impact in a flexible role, we’d love to hear from you.
Your New Role:
As a Consultant Relationship Manager at Koa Health, you are responsible for building, nurturing and managing relationships with health benefits brokers & consultants. You will be key to the business in enabling the growth of Koa’s business in the US by increasing visibility in the market. You’ll work closely with Sales, Marketing, and Customer Success to educate brokers & consultants on the value of Koa’s mental health solutions.
This is a remote position, based in the United States, that may require occasional travel to client meetings, conferences, and internal gatherings in Massachusetts or the Northeast.
Reporting directly to the SVP of Alliances, you will collaborate with the US and Global Sales teams. We are seeking an eager experienced sales and relationship management professional with domain expertise comfortable in an early-stage environment.
Please note - This role will support growth from the Central US to the West Coast. Central hours will be necessary for West Coast based team members. Standard working hours are 8 am to 5 pm. Regardless of location, candidates will be required to work within central standard time (CST). Due to the global nature of our company in certain instances with advanced notice candidate may be asked to work outside of standard working hours
You will:
- Generate new sales leads by reaching out to existing consultant relationships and evangelize Koa Health in the market
- Develop growth strategies and execution plans that deliver high revenue goals through driving qualified opportunities from Consultants to the sales team
- Support existing opportunities currently in sales pipelines/relationships and bring a fresh perspective to further accelerate deal momentum
- Establish net new relationships with key consultants in target markets/offices
- Create a detailed prioritization framework for consultant relationships
- Manage a pipeline of consultant prospects and maintain clean records in HubSpot
- Develop processes to facilitate information sharing and consultant enablement in conjunction with marketing
- Work collaboratively with Sales cross-functionally to ensure smooth support and hand-off of consultant-generated opportunities
- Drive feedback within the organization to share relevant market perspectives from the consultant's point of view
You will have:
- A track record of establishing consultant relationships
- Strong project management & organization skills
- Entrepreneurial with an ability to create and follow plans yet flexible enough to respond to change while balancing multiple projects and priorities
- Strong and efficient communicator (both written and verbal)
- Passion for the company’s mission to help make mental healthcare accessible to all
- Willing to travel: 10-20%, as needed
- Previous experience in a similar role, developing revenue-generating consultant relationships (Ideally 5+ years)
- You have worked in the digital health industry and/or have worked for a health & benefits broker/consultant
- Demonstrated experience with complex consultant relationships and/or B2B healthcare market
- You are curious by nature and can share examples of how this impacts your work
About Koa Health
Against the backdrop of decades of rising demand, mental health has never been more important. The Covid pandemic has led to a four-fold increase in mental disorders around the world, impacting individuals, companies, and communities.
Today, we simply don’t have enough mental health clinicians to meet demand. Koa Health aims to solve the gap between demand and supply with a unique human-digital hybrid approach, built upon the best digital technology. Koa’s digital assets deliver the highest quality care, measured through engagement, program completion, patient and clinician satisfaction. Koa technology substantially increases clinician productivity, allowing our precious clinicians to treat more people.
Having secured a successful and oversubscribed Series A funding totaling €30m (ca.$36M) in October 2020 and additional €20m funding in May 2022, we are currently closing our Series B round of investment, with €12M secured from our existing investors. You can read more about Koa Health on our website here. There has never been a more critical time for the work that we’re leading at Koa Health. And this is where you come in!
Why Koa Health?
We are at the forefront of innovation in digital health, working on one of today’s hottest topics – mental health. By working with Koa, you will make a positive impact on the lives of many people.
Aside from the power of our mission, we provide all the support and benefits to make your life at work and outside of work fun and comfortable year-round, such as:
- Competitive rewards package that includes: Food Allowance, Private Health Insurance, Pension Contribution, Life Insurance, Bonus Scheme, and Share Options
- We believe in walking the talk: We are focused on supporting your wellbeing and therefore provide you with a Wellbeing Allowance and Wellbeing Leave, as well as a generous annual leave allocation to help manage both your mental and physical health as you see fit
- Flexibility: We’re hiring your skills and experience, so ask you to use these in the most effective way you can whilst managing your work-life balance in your own way
- An international environment: Our teams, our clients and our collaborators span the US, the UK, Europe, and Asia. Our breadth of experience offers the opportunity to understand and get involved in healthcare systems worldwide.
An inclusive workplace
We firmly believe that diversity and inclusion should be embedded in the fabric of our organization and we know true progress comes with long-term commitments and actions. We are building a space where our people feel respected for who they are and are rewarded based on the impact they make to the business.
Regardless of your personal identifiers, at Koa Health you can be yourself, and feel respected, accepted and supported. We promote an inclusive culture where people who think and act differently can discover ways to learn from each other. Promoting diversity, inclusion, and equity must be a company-wide effort. As a scale-up company, we are creating a safe space that fosters acceptance and invites differences as part of our first steps toward building a resilient and inclusive work environment.
What We Do
Koa Health provides evidence-based mental health care that is as personal as an individual’s experience and comprehensive to manage at the population level. We’re closing the supply-demand gap, providing all-in-one mental health care, from digital-first, self-guided care, to clinical therapy.
One of the most challenging aspects of healthcare is the navigation of the complex ecosystem. For employers, we eliminate the need for multiple vendors by covering lifestyle, prevention and therapy within one unified solution - delivering personalized individual mental health support that maximizes impact across the workforce population. For the employee, we guide them through their personalized mental health care along a personal curated journey. Our clinical rigor and evidence based practices means your workforce gets the absolute best mental health care.
From prevention, to the therapy, to maintenance, Koa Health goes beyond the session, because mental health care is more than just therapy
