Consultant, Innovation Product Manager (NF)

If you're passionate about helping a Fortune 100 company drive their strategy forward through innovative product development and advancing strategic partnerships to protect customers (and their pets), then Nationwide is the place for you! At Nationwide®, "on your side" goes beyond just words. Our customers are at the center of everything we do and we're looking for associates who are passionate about delivering extraordinary care.

The Enterprise Innovation and Digital Office is part of NW’s Customer Service, Strategy & Innovation Office. The Nationwide Financial Customer & Business Innovation team focuses on identifying and driving growth opportunities that are strategically aligned, customer centric, and leverage Nationwide’s capabilities. The NF Innovation team works in close partnership with NF business units but also has the mandate to develop new business opportunities outside of current core areas.

The product manager supports the creation of the strategy, roadmap, and requirements with a cross-functional team of researchers, engineers, designers, business experts, and partner managers. Successful candidates will make key recommendations regarding: feature set, scope, pricing, and design features; and will test and iterate on how to solve business problems in new and meaningful ways.  The product manager will help to promote key initiatives that address product strategy and growth objectives and will have the opportunity to work with emerging technologies.

This product manager role will reside within the NF Customer & Business Innovation team.  All candidates should have experience in either ‘explore’ activities (consumer research, problem identification, solution design) or ‘build’ activities (shepherding solutions from explore through test, build, launch and evaluate).  Financial Services industry experience and expertise is ideal. Experience in human-centered design principles is preferred. 

Compensation grade G4

This role does not qualify for employer-sponsored work authorization. Nationwide does not participate in the Stem OPT Extension program.
 

Reports to a Director of Innovation.

Job Description Summary

Are you agile across all stages of product development - initiation, solution design, launch, and ongoing maintenance of products? Can you balance strategy, design, profitability and growth? If so, then we want to know more about you!
As a Consultant, Product Manager, you’ll be a member of a cross-functional team, identifying strategically attractive opportunities for commercialization and delivering opportunity assessments that balance desirability, feasibility, and viability. You will coordinate research and concept design and, under the direction of your Team Lead, shepherd the opportunity through build and incubate. You will make recommendations and influence decision making on feature set, scope, go-to-market plans, pricing and design features. Throughout the entire innovation process, you will coordinate across the enterprise, including technology and design resources as well as Legal, Compliance and Marketing.

Job Description

Key Responsibilities:

• Contributes to the identification of strategically attractive opportunities in partnership with cross-functional team.

• Supports the development of simple, and intuitive solutions.

• Provides opportunity assessment, balancing desirability, feasibility, viability, in collaboration with the business lead.

• Manages research, concept design and execution.

• Leads the overall pitch and adds to the opportunity business case.

• Develops product/feature strategy, roadmap and requirements with a cross-functional team, including technology, designers, business development and partner managers.

• Recommends appropriate metrics and is responsible for reporting on the offering. Uses metrics to deep-dive into issues and uncover business-driving trends and patterns. In collaboration with the team, recommends appropriate course corrections.

• Helps prioritize initiatives and work across teams to drive value for Nationwide.

• Communicates frequently and clearly with other teams and leaders.

May perform other responsibilities as assigned.

Reporting Relationships: Reports into Team Lead

Typical Skills and Experiences:

Education: Undergraduate degree, MBA preferred. 

Experience: Generally, five to seven years of customer-facing consumer or business product development and product management experience, including defining, launching, and/or optimizing products and services. Experience with either front-end (explore and design) or back-end (build and commercial launch / incubate) for customer-facing products 

Knowledge, Abilities and Skills: Proven general knowledge of product development and lifecycle management processes, the ability to execute methodically, and deep customer empathy and curiosity that’s paired with knowledge in how to capture and synthesize consumer needs. Outstanding written and verbal communication. Demonstrated experience in analytical and quantitative skills with the ability to use data and metrics to back up assumptions, recommendations and drive actions. 

Other criteria, including leadership skills, competencies and experiences may take precedence. 

Staffing exceptions to the above must be approved by the hiring manager’s leader and Human Resources Business Partner.

Values: Regularly and consistently demonstrates the Nationwide Values.

Job Conditions: 

Overtime Eligibility: Exempt (Not eligible) 

Working Conditions: Normal office environment 

ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties. 

Credit/Background Check: Due to the fiduciary accountability of this job, a valid credit and/or background check will be required as part of the selection process

Safety Sensitive: This job has been identified as a Safety Sensitive (SS) position and in accordance with our substance free work place program may be subject to random alcohol and other drug testing.
 

Benefits

We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer, click here.

Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.

#marketing

Smoke-Free Iowa Statement: Nationwide Mutual Insurance Company, its affiliates and subsidiaries comply with the Iowa Smokefree Air Act. Smoking is prohibited in all enclosed areas on or around company premises as well as company issued vehicles. The company offers designated smoking areas in which smoking is permitted at each individual location. The Act prohibits retaliation for reporting complaints or violations. For more information on the Iowa Smokefree Air Act, individuals may contact the Smokefree Air Act Helpline at 888-944-2247.