Connected Commerce - Analytics Solutions Analyst

Job Description
Come join us in reshaping the future!
As an Analyst, in our Connected Commerce Martech Platform team, you will be responsible for supporting the management of our martech and digital analytics platforms, maximize our platform capabilities to enable data collection and measurement, and provide technical knowledge and support to stakeholders.
Job Responsibilities:

• Support the management of our martech and digital analytics platforms, such as Segment, Google Tag Manager (GTM), Google Analytics (GA), Parsely, Amplitude, Braze, BigQuery/Snowflake and more.
• Support the delivery of our data collection strategy, gather business requirements, design and write technical solutions, ongoing quality assurance and data governance.
• Partner closely with our product and marketing teams to ensure all features and campaigns launch with measurement and instrument our customer data platform journeys to support communications.
• Partner closely with our product, marketing, and data engineering teams to manage our data as an integral part of our ecosystem ensuring efficient and scalable technical solutions are designed and implemented.
• Maintain close relationships with our vendors to stay up to date on platform evolution, to ensure we follow best practices and to maximize our return on investment.
• Maintain technical documentation and provide training to support internal knowledge sharing.
• Communicate effectively between technical and business stakeholders, manage multiple priorities and deadlines, and be the subject matter expert for all things digital analytics and martech.

Required Qualifications, Capabilities and Skills

• Knowledge of how martech platforms are managed/implemented on both web and native mobile platforms.
• 1+ years experience working on martech and digital analytics implementations; 1+ years experience working with at least one digital analytics platform that includes experience designing and writing tracking requirements, debugging, and testing implementations.
• Expert in Microsoft Excel or Google Sheets using advanced functions.
• Excellent project management skills and supreme and proven attention to detail with the ability to manage both your own and stakeholder expectations.

About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.