Compliance Testing Manager II - Consumer Protection

Overview:
The Compliance Testing Manager II – Consumer Protection role is responsible for execution of the Bank’s second line of defense independent testing program over consumer protection; including Fair Lending/Fair & Responsible Banking, UDAP/UDAAP and other consumer protection related risks. This position is responsible for managing and leading compliance testing engagements utilizing a risk-based approach in line with department and industry standards and expectations to ensure the Bank’s compliance with applicable laws, rules & regulations.   The Compliance Testing Manager II is responsible for the oversight and coaching of team members to deliver a quality product in line with department standards. As part of the Compliance Testing Group (CTG) management team, this role supports the development of the annual testing plan, continued enhancements to testing methodology, ongoing stakeholder engagement, talent management, and overall promotion of the Compliance Testing Group within the organization. The Compliance Testing Manager II will be responsible for contributing to special projects occurring within CTG which may entail designing and executing unique approaches to testing and risk management.

This position requires both subject matter expertise and working knowledge of applicable federal and state laws, regulations, rules, and guidance related to UDAP/UDAAP, fair lending/fair banking, and consumer protection principles, as well as working knowledge of lending products, services, and business operations. Successful candidates will be able to effectively build cross-functional relationships throughout the organization and collaborate across many lines of business as well as Legal, First Line Risk, Internal Audit, and Compliance to anticipate, manage, escalate, and remediate potential risks.

Position Responsibilities:

• Ensure compliance testing and issue validation is performed in accordance with department and professional standards.
• Stay abreast of key and emerging risks within the industry and ensure testing resources and engagements are aligned to the evolving environment of risk items, initiatives, and trends.
• Review and communicate substantive testing findings and control execution weaknesses to all levels of compliance and business unit management.
• Lead and moderate collaborative testing team discussions with all levels of management where judgment and opinions are effectively challenged.
• Review and finalize tiering of test findings prior to communication to respective impacted and interested parties.
• Lead or moderate discussions with business units and compliance groups to ensure consistent understanding of requirements.
• Responsibilities may also include system administrative duties such as maintenance, validation, and/or updating in the compliance data management system (Archer).
• Build strong, collaborative relationships with senior level staff within Internal Audit, First Line Risk, Business Units, and Corporate Compliance Portfolio Managers.
• Encourage integrated testing approaches with the data analytics team and make suggestions on testing approaches to improve the efficiency and effectiveness of testing procedures.
• Exercise usual authority of a manager concerning staffing, performance appraisals, promotions, salary recommendations, performance management and terminations.
• Provide advisory and consulting services to Bank Management on risk and control matters.
• Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.
• Lead special projects that may arise to support compliance objectives including effective challenge of regulatory exam issue remediation.
• Understand and adhere to the Company’s risk and regulatory standards, policies, and controls in accordance with the Company’s Risk Appetite. Identify risk-related findings needing escalation to a manager.
• Promote an environment that supports diversity and reflects the M&T Bank brand.
• Maintain M&T internal control standards, including timely implementation of internal and external audit feedback together with any issues raised by external regulators, as applicable.
• Exercise usual authority of a manager concerning staffing, performance appraisals, promotions, salary recommendations, performance management and terminations.
   

Nature and Scope:
The position works under general supervision of the Sr. Compliance Testing Manager and is required to exercise independent judgment and discretion. The position collaborates extensively with (a) Corporate Compliance Portfolio Managers  (PCMs) to gain an appropriate understanding of applicable state and regulatory requirements, (b) First Line Risk Officers, Business Unit staff and PCMs to understand workflows, processes, and controls, and (c) Internal Audit and the UDAAP Program Department as a resource for review and coordination of testing plans and methods. The position also interacts with Legal, external contacts including Bank Supervisors/Examiners, attorneys, and peers at other institutions. Builds strong partnerships with business stakeholders and other compliance team members.
Supervisory Responsibilities:
Manage a team of testing analysts and leads, providing training, coaching, and developmental opportunities as well as performance management, compensation planning and other similar managerial duties.

Education/Experience Required:
• Bachelor’s degree in a business-related curriculum and a minimum of 8 years relevant work experience (Compliance, Audit or Risk Management), inclusive of 4 years' supervisory experience, OR in lieu of a degree, a combined minimum of 12 years’ higher education and/or work experience, including a minimum of 8 years' relevant work experience and 3 years' supervisory experience.

• Experience testing/auditing one or more of the following business lines: Mortgage, Consumer Lending, Business/Commercial Lending, Retail Deposits

• Working knowledge of one or more of the following regulations: HMDA, FHA, CRA, Fair Lending, and UDAP/UDAAP
• Demonstrated leadership and coaching experience.
• Ability to read and understand laws, regulations, and common law applicable to subject matter.
• Ability to thrive in a collaborative, team-oriented environment.
• Must have banking and compliance knowledge, the ability to exercise sound judgment, and to observe the highest degree of confidentiality in the handling of information received in the course of their responsibilities.
• Sound understanding of financial services functions.
• Possess regulatory subject matter expertise for the respective portfolio being managed.
• Strong interpersonal skills, with the ability to effectively communicate both orally and in writing to senior level management with an approachable style.
• Possess strong project management skills, making sound decisions, and exhibiting initiative and critical thinking.
• Strong proficiency with spreadsheet, presentation, and word processing software.
• Possess effective negotiation skills.
 

Education/Experience Preferred:
• Familiarity with, and the ability to quickly learn, the organizations, operations, systems, and practices throughout all business units within M&T Bank Corporation.

• Skill to diplomatically deal with and respond to requests from bank examiners

• Related certifications (CPA, CIA, CISA, CAMS, CRCM or similar certifications)

• MBA or master’s degree in an appropriate field

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $100,611.94 - $167,686.57 Annual (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation. The range listed above corresponds to our national pay range for this role. The specific pay range applicable to you may vary based on your location.

LocationClanton, Alabama, United States of America