Compliance Manager

Posted 21 Days Ago
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Chicago, IL
Hybrid
Senior level
eCommerce • Information Technology • Marketing Tech • Software
We help small teams power big businesses.
The Role
The Compliance Manager leads the global risk and compliance security program, focusing on policy development, compliance audits, and risk assessments in a SaaS environment.
Summary Generated by Built In

We are seeking a Compliance Manager to contribute to the continued development and growth of our risk management and compliance program. This individual will be responsible for improving a global risk and compliance security program at a fast paced international company. This position serves as the internal compliance manager that will oversee and be responsible for the designing, implementing, supporting and maintaining of policies and security solutions to support ActiveCampaign’s SOC2 and ISO 27001 within a SaaS application environment. The Compliance Manager is responsible for managing and executing several simultaneous initiatives and must be highly organized.

What your day could consist of:

  • Champions and leads the ISMS program at an enterprise level, including the development and management of policies and procedures
  • Works within the cross-functional team members and departments to internally audit and collect evidence for implemented security controls
  • Responsible for working with Customer Success resources to assist with information security questionnaires and RFI’s for customers, partners and vendors
  • Development and maintenance of a security and compliance knowledge base, utilized to respond to information security questionnaires and RFI’s
  • Prepares metrics on the effectiveness of the compliance programs, including implementation KPIs for initiatives
  • Leads the ISO 27001 and SOC2 / Type 2 program, working with internal and external auditors
  • Participates as a member of the Incident Response Team (IRT) to assist with oversight as it relates to the ISMS and SOC2 programs
  • Schedules and supports third party pen testing, vulnerability monitoring, security audits, and risk assessments
  • Audits and regularly evaluates company performance for compliance to information security standards
  • Leads the operational risk board and maintains the risk registry
  • Performs additional duties as required
  • Assists with the development, rollout and delivery of security awareness training
  • Works with the Procurement team to perform security related risk assessments within the supplier relationship management program
  • Works  with Legal new regulations and participates in discussions regarding new compliance needs

What is needed:

  • BS in Computer Science, Information Systems, IT or equivalent experience
  • 5+ Years’ experience within an information technology/security role supporting cloud-based solutions
  • Excellent written and verbal communication skills for effective interaction with team members, customers, partners, and auditors
  • Experience with ISMS governance models (such as NIST), information security roles, and creating and implementing security controls ISO, ITIL, NIST, PCI, and SOC
  • Strong risk management and auditing experience
  • Experience with data privacy regulations such as GDPR and Privacy Shield
  • Certification CISSP, CISA, CISM, CompTIA, GSEC, CEH, or similar certification relating to information security preferred
  • Experience defining, driving, and executing a program vision with clear milestones

Top Skills

Cloud-Based Solutions
Gdpr
Information Security Solutions
Isms
Iso 27001
Itil
Nist
Pci
Soc2
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The Company
HQ: Chicago, IL
850 Employees
Hybrid Workplace
Year Founded: 2003

What We Do

ActiveCampaign helps small teams power big businesses with the must-have platform for intelligent marketing automation. Customers from over 170 countries depend on ActiveCampaign’s mix of pre-built automations and integrations (including Facebook, Google, WordPress, Salesforce, Shopify, and Square) to power personalized marketing, transactional emails, and one-to-one CRM interactions throughout the customer lifecycle.

ActiveCampaign holds the highest customer satisfaction rating among Marketing Automation, E-Commerce Personalization, Landing Page Builders, and CRM solutions on G2.com and is one of only a handful of software solutions with over 10,000 positive reviews. ActiveCampaign has also been named the Top Rated Email Marketing Software on TrustRadius. Learn more and start your free trial at ActiveCampaign.com.

Why Work With Us

We are focused on our employees, our customers, and even our customer's customers. Ideas are valued over titles, contributions are valued over appearances, helping a co-worker is more important than outshining them. We are passionate about diversity and inclusion, believing everyone has a voice and can make a difference.

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