Complex Manager - Tamworth

Join us and experience Bunnings from the other side of the counter!

What’s in it for you when you’re part of our team:

• Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks to name a few

• Free standard OnePass membership

• Access to over 100+ exclusive team member benefits across health, shopping, travel and stay, wealth, work and leave

• 12 weeks paid parental leave, regardless of gender

• Fun stuff like annual festive gifts, discounted food and drinks at our Bunnings Cafe, and travelling store team member opportunities

• We’re genuinely invested in your career and no matter where you start with us, that pathway is yours to build

At Bunnings, you'll make a positive difference to our business and beyond.

Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople, and the housing industry. Operating from a network of stores, trade centres, frame, and truss sites, and online, Bunnings caters for consumer and commercial customers.

By joining our passionate and diverse team, you will have the opportunity to grow, develop, have fun, and make a positive difference - to our customers and the communities where we live and work.

We are seeking an experienced Complex Manager to lead the Team’s ongoing success in our incredible Country Music culture of Tamworth, NSW.

About the role:

As a Complex Manager, you’ll make work fun – you’re a people person who empowers and motivates your team to do their best. You do this by coaching them on expected customer service behaviours and turning them into product experts. You’ll make sure your customers have team members to seek advice from in store, managing your rosters well to ensure sufficient coverage. Your store is your pride and joy – you’ve got your eye on the floor making sure everything is spick and span. You get your hands dirty, acting on what needs to be done.

What’s involved:

• Manage the day-to-day operations of the store delivering a compelling customer experience
• Coach and empower your team to work, think and act safely
• Develop strategies and processes to ensure continuous improvement
• Oversee the development of the wider team with a clear focus on growing the capability of all team members
• Prepare budgets and maximise sales and profit through managing inventory, visual merchandising, and marketing
• Engage the local community, and identify opportunities for community events and projects

You’ll need:

• Demonstrated leadership ability with a focus on driving teams of over 50+
• Previous experience in big box retail, or a multi-site leadership role in speciality retail
• A friendly, informal, and consultative style when working with others
• A proven record of building service focused teams
• Experience in coaching and developing others
• Experience in leading budgets and maximising profit growth
• The ability to support and drive change
• A strong safety awareness
• Flexibility to work rotational rosters, public holidays, and weekend

You’ll be part of a workplace where you’ll feel like you belong.

Bunnings strives to ensure everyone is treated fairly and our team are committed to supporting you at any stage of your recruitment journey. Be sure to let us know if you require an adjustment and we can provide the most appropriate support for you. Contact us at [email protected] and a member of the team will be in touch. 

About Us

Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand. We're a major supplier to project builders, commercial tradespeople and the housing industry operating from a network of stores, trade centres, frame and truss sites and online.

By joining our passionate and diverse team, you'll have the opportunity to grow, develop, have fun and make a positive difference – to our customers and the communities where we live and work. If you’re ready to roll up your sleeves and build something great together, apply today.

Please note that if your application progresses to the reference check stage, you may be required to submit a police check. If your search returns a criminal record, Bunnings will assess whether the record impacts your ability to perform the key requirements of the role.