Job Description
Domain : Compensation / Administration
Language : English and French
Mode : Remote
Start date : As soon as possible
Type : Full time, Contract
If you are quality-oriented, courteous, numerate and have good judgment, this is the opportunity for you.
This position will allow you to work in a dynamic environment where you'll have to handle requests for information related to sales force compensation, while providing outstanding customer service.
Main responsibilities:
- Analyze and process requests for information and changes regarding sales force compensation;
- Provide customer service by e-mail and telephone;
- When requested by the sales force, analyze transactions and provide the necessary explanations with reference to the commission schedule.
- Explain compensation rules and bonuses to the sales force;
- Use various computer systems to make changes to files and ensure follow-up;
- Report non-standard situations and help find solutions in a LEAN environment;
Requirements:
- College or university degree in administration, financial services or related disciplines.
- 2 to 3 years' relevant experience.
- Interest in analytical and logical tasks.
- Ability to work in ambiguous situations.
- Good knowledge of the Office suite.
- Knowledge of financial products and services offered by iA Financial Group.
- An advanced level of French and English language skills, both oral and written, as the candidate will be required to communicate with advisors and teams, collaborate on commissions, bonuses and resolve customer queries by phone and email in French and English on a daily basis.
Compensation:
The typical hiring range for this position is from CAD 48,000 and CAD 60,000 annually; the base pay offered is based on location and may vary depending on skills, job-related knowledge, experience, and internal equity. All permanent employees of iA are also entitled to an annual bonus.
At iA, we are committed to a market-based and equitable compensation structure. Our market data is refreshed on an annual basis to reflect the most current market conditions.
#LI-REMOTE
Location(s)Vancouver, British Columbia
Other Possible Location(s)Montreal, Quebec, Toronto, Ontario, Vancouver, British Columbia
Company
iA Financial Group
Posting End Date2025-01-08
Company Overview
iA Financial Group is the strength of a company with a human side, with its over 8,000 employees. Together, we have earned the trust of our more than four million clients and 25,000 advisors who have chosen us for their insurance, savings, and wealth management.
With over $200 billion in assets and half a billion invested in technological innovation, we’re a key player in the financial services industry in Canada and the United States. The secret to our success? Investing in you, one person at a time. Because, for over 125 years, we have believed that it’s by supporting our employees and surrounding ourselves with the most reputable leaders in the industry, we will continue to innovate.
At iA, we’re invested in you.
Our Commitment to Diversity and Inclusion
At iA Financial Group, we support and celebrate diversity. We strive to provide a workplace that is recognized as inclusive for all, regardless of ethnic origin, nationality, language, religious beliefs, gender, sexual orientation, age, marital status, family situation, or physical or mental disability.
Please note that if you need help or assistance to make the recruitment process more accessible for you, please Contact us here. Someone from our team will be happy to assist you with your needs.
What We Do
iA Financial Group is one of the largest insurance and wealth management groups in Canada, with operations in the United States. Founded in 1892, it is an important Canadian public company and is listed on the Toronto Stock Exchange under the ticker symbols IAG (common shares) and IAF (preferred shares).