We are excited to announce that we are currently hiring Community Outreach Representatives to join our Fresno office. Our client is expanding a program dedicated to helping local communities stay connected with each other, their families, and job opportunities through accessible and affordable communication tools. As a Community Outreach Representative, your main objective will be to qualify and enroll potential prospects, guiding them through the sign-up process and ensuring they fully understand the value of the services offered.
In this role, you will work directly with local community members to qualify them for the available products, educating them about the positive impact these tools can have on their lives. You will generate excitement and foster connections, helping individuals engage. We are seeking a passionate and caring individual who can build authentic relationships quickly and is motivated to make a meaningful impact both in the office and within the local community. As a member of our team, you will receive competitive pay, comprehensive daily training, mentorship from leadership, and ample opportunities for career advancement.
Community Outreach Representative Responsibilities:
- Actively engage with prospective enrollees in the local community, educating them about the products and services and assisting them through the qualification and sign-up process.
- Qualify potential customers to determine eligibility for specialized products, while driving self-generated lead activity to build a referral pipeline.
- Work closely with fellow Community Outreach Representatives and the customer service team to learn best practices, refine outreach methods, and develop streamlined marketing strategies.
- Provide an exceptional customer experience throughout the sign-up process and continue offering support even after enrollment.
- Contribute to a positive and engaging work environment by collaborating with colleagues and maintaining professional, friendly relationships across all departments.
Community Outreach Representative Qualifications:
- Education: An Associate's degree in Business, Communications, Marketing, or a related field is preferred, though relevant experience will be considered.
- Experience: At least 1-2 years of experience in customer service, sales, community engagement, or a related field.
- Communication Skills: Strong emotional intelligence, with superior verbal and written communication abilities.
- Professionalism: A professional, reliable, and genuine demeanor with a proven track record of building meaningful relationships with community members, coworkers, and clients.
- Attention to Detail: Excellent listening skills, strong organizational abilities, and exceptional time management.
Why Join Us?
- Competitive pay with daily training and mentorship from company leaders.
- Opportunities for career advancement within a growing and impactful campaign.
- The chance to make a tangible difference in local communities and contribute to a positive work culture.
What We Do
Aces Global is where leading telecommunications firms turn to connect with more people in underserved communities. We’re masters at crafting research-backed campaigns that position our partners for faster market expansion and clearer customer acquisition gains.
There’s no substitute for face-to-face conversations, which is why Aces Global has perfected an in-person marketing model which is personalized to meet each individual’s needs. Our team is highly trained and motivated to drive customer acquisition rates and build lasting loyalty. Through ongoing learning, we stay up to date on the latest trends and techniques, so you know your business will surge ahead by working with us.
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