Our firm is an outreach organization sponsored by some of the most prestigious and nationally recognized clients. We are one of the fastest-growing outreach programs in our area with a network impacting thousands of individuals nationwide.
Our mission is to ensure that our members have essential products and services in the Dallas area. Our representatives shape our company and connect us to our communities. We look to recruit and retain intelligent, driven leaders who are passionate about the community and embody our five culture drivers:
- Dream Big, Plan Wisely
- Break Down the Walls
- Think Critically, Speak Up, and Deliver with Pride
- Inspire Through Trust, Lead By Example
- Be Unstoppable
The Community Outreach Assistant acts as a liaison between our outreach program and its members or potential members. Responsible for assisting members or potential members with issues and/or inquiries they may have about their applications. This role is responsible for receiving and addressing member inquiries, resolving member complaints, client education, and membership retention.
Entry Level Positions Available:
- Customer Representative
- Director of Operations
- Member Service Representative
- Marketing Coordinators
Provide Training In Responsibilities:
- Interacting directly with customers to provide information in response to inquiries, concerns, and questions about their product offers.
- Assisting members in enrollment and provider services.
- Following-up on customer inquiries and complaints that have not been resolved.
- Communicating effectively to members to ensure members understand expectations of their concerns.
- Performing research on billing inquiries and claims to provide service.
- Acting as a liaison between the member and various departments to address concerns.
- Additional duties as assigned.
Requirements:
- Maintains a high-energy attitude
- Interested in learning work ethics and motivational skills
- Strives for growth in a team dynamic
- Open to management training
#LI-Onsite
What We Do
With decades of collective experience in direct marketing, we are in a position to advise, plan and execute campaigns with a focused objective to get the best possible returns. We take great pride in our ability to understand client’s business objectives and are confident of our multi-channel campaign capabilities. We are experts in completing and handling all aspects of your direct marketing campaign. At Right Corner Consulting, our team understands deadlines, the importance of transparent communication while working on each project, and the tailored needs and expectations of every client.
During these testing times, we want to do our best to improve the quality of lives of people and communities around us. With this motive, at Right Corner Consulting, we have partnered with Assurance Wireless, where its mission is to provide free cell phones to people in low-income areas who could not afford a phone otherwise.
For the uninitiated, Assurance Wireless is a telephone service subsidized by the federal Lifeline Assistance program, a government benefit program supported by the federal Universal Service Fund. Assurance Wireless users do not receive a bill, are not required to sign a contract, and do not pay activation fees or recurring fees. By contributing to this cause we aim to serve the communities that we work and live in.
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