Community Marketing Manager

Our Journey

ShopBack started as a spark of inspiration one night in 2014 when Henry and Joel were brainstorming ideas in Henry’s car. That lightbulb moment — earning Cashback while shopping online — was just the beginning. Fueled by the countless possibilities, the team locked themselves in a hotel room for 24 hours to code the very first prototype. Their mission? To revolutionize shopping by helping advertisers market more cost-effectively, while making every purchase more rewarding for shoppers.

Today, ShopBack is the leading shopping, rewards, and payments platform in Asia-Pacific, empowering 45 million shoppers across 12 markets. With 20,000+ partners and over half a million transactions daily, we’re redefining the way the world shops. As we expand globally, we’re looking for adventurous, driven individuals to help us build The World’s Most Rewarding Way to Shop.

Are you passionate about connecting people and building communities? We’re looking for a dynamic and creative Community Marketing Manager to help us create a vibrant world of shoppers who are all about saving and having fun while doing it.

What You’ll Do

• Build & Grow Our Community: You’ll foster an online community of savvy shoppers who are eager to share tips, stories, and experiences. It’s all about creating connections and making sure every shopper feels like they’re part of something bigger.
• Create Memorable Experiences: Lead exciting offline events and activations that bring our community together—whether it’s a pop-up event, meet-up, or special promotion. We want our community to feel the love!
• Spark Conversations: You’ll be the driving force behind getting people talking about our brand. From social media buzz to word-of-mouth excitement, you’ll make sure the conversation never stops.
• Be the Heart & Soul of the Brand: Your energy and passion will be the pulse of the brand. You'll embody what we stand for and make sure every interaction with our community reflects our core values.
• Drive Hypergrowth: As we continue to scale, you’ll help fuel our hypergrowth by creating and nurturing relationships that turn first-time users into loyal fans.

Essentials to Succeed

• Bachelor’s degree holder preferably in marketing or business
• Minimum 3 years of experience in community or event management
• Experience working in digital marketing agencies or ecommerce/internet companies is a plus
• Work under a fast-paced and agile environment, being hands-on yet also strategic
• Creative and highly resourceful with strong attention to detail
• Able to work independently under high pressure and meet challenging deadlines

ShopBackers' DNA

Grit - We tackle all challenges head-on, working together to solve problems and achieve success.

Hunger - We value hard work, and having relentless drive.

Speed - We move fast and have a bias for action, all to deliver maximum impact.

Impact - We focus on results, always aiming for the best possible outcomes and timelines.

Growth - We embrace a growth mindset, constantly striving to learn, improve, and excel in our roles.

Exclusively for ShopBackers

Career progression paths and opportunities to take on greater challenges that help you realise your ambitions.

Be part of a winning team on a journey to global scale.

Competitive compensation based on your performance.

Candid, open, and collaborative culture where feedback is valued, for everyone to grow and improve every day.

Work-From-Anywhere benefit to enable you to thrive personally and professionally.

ShopBack is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable laws. Join our team and help us make a difference!