Community Manager

Job Summary:

Exos is seeking a Community Manager that will cultivate a culture of wellbeing, supporting the physical, social, and mental health of employees for our large global client. You will deliver operational excellence in a holistic wellbeing program, with a focus on physical activity-oriented communities. These communities are a strategic priority for fostering health and expanding our program. As the Community Manager, you’ll lead Community groups in a key city, driving the Community Activation and Event Strategy while supporting the planning and execution of in-person events to maximize wellbeing impacts. Your role includes assessing, executing, and improving the program to meet the evolving needs of the client.

Key Responsibilities:

Relationship Building:

• Serve as the primary point of contact for Community leaders and global and site-level event execution, fostering trusted relationships and ensuring alignment between the Center of Excellence (CoE) strategy and regional needs.

Program Leadership:

• Lead the execution and delivery of community wellbeing initiatives and in-person events, coordinating with cross-functional teams, stakeholders, and external partners to ensure programs meet expectations and drive positive outcomes.

Innovation & Improvement:

• Continuously gather feedback and insights to improve community programs and event experiences, identifying scalable solutions and best practices to support growth and optimize impact.

Problem Solving & Adaptability:

• Navigate shifting priorities and ambiguity with proactive problem-solving. Ensure decisions align with strategic objectives while adapting to changes and challenges.

Communication:

• Engage effectively with clients, internal teams, and Community groups through written, verbal, and in-person methods to advance strategic goals and drive engagement.

Quality Assurance:

• Maintain program quality by adhering to best practices, monitoring key metrics, and reporting insights to CoE and regional stakeholders for ongoing improvement.

Qualifications:

• Bachelor’s degree or higher required

• 2-3 years of professional experience in community management or related field

• 1-2 years of experience planning and executing in-person events 

• Must be on-site 3-5 days per week

• Demonstrated skill in vendor and contract management

• Passion for and experience with sport, physical activity, and wellbeing programs

• Community development and program management experience preferred

• Willingness to travel as needed

WHO WE ARE 

For nearly 30 years, Exos has been dedicated to getting people ready for the moments that matter by promoting a holistic approach to health. As an elite coaching company, Exos applies its evidence-based methodology to programming designed to unlock the potential in everyone from corporate employees, to elite athletes, military operators, and beyond.

Simply put, we “get you ready” for the moments that matter — whether that’s striving to excel at work, or training for a major athletic event. How do we do it? Our employer solutions include fitness center management, on-site coaching and classes, and the Exos app, as well as immersive team-building experiences, executive coaching, and personal development programming. Our professional athlete training programs propel elite athletes to new heights in the NFL combine and NBA Draft each year, and our practitioner education courses and workshops provide industry professionals ongoing opportunities for development.

We’ve never been the type to accept the status quo. We’re all about studying, learning, innovating, and making waves. And we feel that it’s our responsibility to help others because we know there’s a better way. That better way is Exos Readiness.

We are an equal opportunity employer

EXOS is proud to be an equal opportunity employer. We are committed to creating an inclusive and welcoming workplace for all. We invite applicants from a wide variety of identities, ideas, perspectives and experiences and encourage people from underrepresented backgrounds to apply. Exos offers reasonable accommodations to job applicants with disabilities. 

Learn more here:

• EEO is the Law
• EEO is the Law Supplement