Do you have a passion for building vibrant communities and fostering connections? Are you a social media pro who thrives on creativity and strategy? If so, we’d love to hear from you!
BIS Safety Software is a fast-paced, high-growth organization providing leading software for the safety industry. We’re looking to add a dynamic Community Engagement Specialist to our team who will strongly influence the growth, engagement, and development of our community.
About the Role
In this role, you’ll take the lead in building and managing our community from the ground up, creating meaningful connections with our audience and ensuring our messaging in conversational while also resonating across multiple channels. You'll be the go-to expert on community engagement and social media strategies, crafting compelling content and fostering conversations that drive our mission forward. The majority of your time will be spent building and refining Health and Safety community relationships, while supplementing with social media engagement and communicating with our clients and community members through avenues such as: newsletters and blogs.
This is an in-person role based at our Sherwood Park office.
In this role, you will be expected to:
- Build and Maintain a Community Database: Build and manage a database of community members, capturing leads from our website and determining engagement strategies.
- Engagement Strategies: Design and implement a long-term strategy to foster a robust, engaged community that aligns with business goals and supports brand growth.
- Collaboration and Partnerships: Act as a liaison between our organization and our community, identifying opportunities for collaboration, partnerships, and mutual growth.
- Coordinate Community Engagement: Organize initiatives such as podcasts, magazine features, webinars, and networking events for community members to engage with.
- Manage Community Platforms: Manage and engage with the HSE community across platforms, including responding to messages, comments, and mentions on YouTube, LinkedIn, and Facebook.
- Ensure Brand Consistency: Maintain consistent voice, tone, and messaging across all platforms.
- Stay Updated on Trends: Stay informed about industry and social trends, leveraging them to adapt engagement efforts and ensure the community remains vibrant and relevant.
- Connect with Clients: Act as the main point of contact for client inquiries related to engagement opportunities.
- Optimize Engagement Metrics: Monitor community health and engagement metrics, such as participation rates, retention metrics, and Net Promoter Scores (NPS), using insights to optimize strategies.
You might be the right fit if you:
- Thrive on engaging with people and building meaningful connections.
- Have exceptional organizational skills and can effectively manage a growing community database.
- Understand how to nurture and grow a community, creating lasting engagement.
- Understand what drives engagement and can create standout taglines, and email campaigns.
- Possess excellent organizational skills and can manage a robust content calendar effectively.
- Are curious and creative, bringing fresh ideas to community building and social media strategy.
- Have experience growing online communities and managing social platforms.
Bonus points if you:
- Have expertise in analyzing social media metrics to adjust strategies and drive growth.
- Are familiar with tools for list building and email marketing.
- Have a track record of building strong, engaged networks in previous roles.
Job ID#T202501-20CCM
Why join us
At BIS, we pride ourselves in being very entrepreneurial in nature. Our office is an open environment that lends itself to collaboration and organic learning. We integrate new ideas and best practices quickly when they further the development of our software and company. This flexibility is a key part of our culture and a reflection of our insightful and collaborative team.
Another key part of our culture is our purposeful avoidance of titles. We don’t use job titles as they don’t reflect the value we place on humility. And we lead with our heart, treating all our customers and team members with integrity and compassion.
We are looking for like-minded individuals who are interested in growing with us.
In addition, we also offer the following:
Comprehensive benefits package
Health spending account
Growth opportunities
Flexible working hours
On-the-job training
Work-life balance
Free on-site parking
Team Recognition Points
Social committee
Fun, open and collaborative environment
Be More Than an Employee
BIS is a company where you can not only grow your career but also share in the success you help create. Our Employee Stock Ownership Plan (ESOP) allows you to own a piece of the business and build equity in the company’s future.
We'd love to hear from you
If this describes you, please submit a creative application that is sure to grab our attention. Submit your résumé and cover letter in confidence through this posting.
Visit our Careers Page to learn more.
We sincerely thank all applicants for their interest, however, only applicants selected for interviews will be contacted.
Top Skills
What We Do
BIS Safety Software is a technology company that offers compliance and learning management software to meet the needs of Environment, Health, and Safety (EHS) professionals. This cloud-based software application includes a Training Record Management System, a Classroom Calendar Management module, a Training Matrix, a Learning Management System, Digital Folders, plus Online Forms that can be used for site inspections, hazard assessments, incident management, preventive maintenance, competency evaluations, and more. We provide training solutions for the safety industry, including hundreds of safety training organizations throughout North America and across the world.
The core of our business is the SafetyNET program. The SafetyNET is a network of more than 500 leading safety training companies from across North America who collectively share and provide companies and individuals with access to a wide variety of safety training courses through one centralized online application.
Since 2010, the collaborative partnership between these training companies has not only enabled the best-of-the-best in online safety training to be brought together in one location but it is also helping to improve industry safety performance through the provision of convenient, cost-effective training.
Looking toward the future, the SafetyNET seeks to continually set new standards in training through ongoing technological innovations and implementation of feedback from industry experts and leaders. Be a part of this exciting future by becoming a part of The SafetyNET
