Community Manager - The Riley

ResProp Management helps people find apartment homes and builds communities. We are a multi-family property management company that serves people, community residents and owners. We got our start in 2010, have grown to over 13,000 units and we are continuing to grow daily. We owe our success to our focus on servant leadership, and our commitment to hiring top talent from the most innovative companies from both inside and outside the multifamily industry. 

What you’ll be doing:

• Increase property revenue by building a high-performing team with strengths in sales and service.
• Assess, train and develop your team on salesmanship and operational best practices.
• Build strong relationships with maintenance professionals to ensure your property presents as best in class. 
• Be accessible to the needs of the community (nights and weekends if required).
• Be willing to put the team first and assisting at multiple locations when needed.
• Assists in managing the client/owner relationship by meeting with the owners, conducting community tours, providing updates and information about the community’s performance, and responding to owner requests as needed.
• Promote resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner and taking appropriate action to resolve and address service issues.
• Follow the company’s established procedures related to evictions by following proper notice requirements, evicting residents, and representing the community as required in court hearings and eviction proceedings.
• Organize and participates in the daily huddle to discuss company virtues, business goals, wins, and teammate success stories.
• Complete the budget strategy workbook and the first draft of the annual operating budget for the property by analyzing and evaluating financial statements, reviewing current and projected marketing. information, accessing operational reports that establish historic performance patterns, and reviewing capital needs with the Regional Maintenance Director and the Maintenance Supervisor.
• Gather, analyze, and interpret current market and economic trends that may impact the property and implements short- and long-range marketing and leasing strategies to achieve the property’s occupancy and revenue goals.
• Conduct regular property inspections and take appropriate action to ensure that the physical aspects of the property, grounds, buildings, and amenities meet established standards for safety, cleanliness, and general appearance and appeal.
• Complete all required training to ensure knowledge of the role is current and in accordance with the company’s standards, policies, and procedures.

The ideal candidate has:

• 3 years in multifamily property management
• 3 years of hiring, training, and coaching teams
• Solid business acumen with experience owning and driving P&L’s 
• A college degree

Our compensation and benefits package is designed to encourage a long term career growth with ResProp. Your compensation can grow as you grow with the company.  We evaluate your performance and provide you direct feedback throughout the year to ensure your compensation matches the work you are doing at the level you are performing.  In addition, we offer the following:

• Paid time off
• Competitive salary
• Discounted rent at any property owned by ResProp Management
• Medical, Dental, and Vision Benefits
• 401(k) retirement plan

Employment Eligibility requirements:

• Applicants will be required to pass a background check, credit check, and reference check prior to their first day to verify their employment eligibility