FIGS is looking for an 100% awesome, capable, experienced Community Hub Support (Stock Associate) at our Rittenhouse Community Hub. In this role, you will be responsible for creating a memorable brand experience for customers by ensuring accurate stock inventory and maintaining a high-functioning stockroom that enables efficient inventory flow to the sales floor.
What You’ll Do:
- Ensure the FIGS brand and mission are consistently represented
- Inspect new inventory for any damages
- Organize inventory efficiently
- Assist the store leadership team in executing innovative projects on tight deadlines
- Communicate inventory and product performance needs to the store manager on a weekly basis
- Work with leadership to streamline tasks associated with the product cycle
- Assist the team in achieving store sales goals
- Ensure all safety and security procedures are followed and communicate potential issues
- Support sales to ensure a seamless experience for our healthcare professionals (HCP)
- Collaborate with the community hub team to enhance customer journey knowledge and processing
- Partner with the operational team to improve speed and efficiency for inventory processing
- Display a proactive approach to serving and celebrating our HCPs
Qualifications:
- 2+ years of customer service and stockroom experience
- Action-oriented with strong time management skills
- Ability to unpack boxes for inventory (weighing 5-30 lbs)
- Ability and willingness to lift boxes and bins (up to 50 lbs) daily
- Ability and willingness to walk an average of 12,000 steps during a shift
- Strong oral and written communication skills and proficiency with numbers
- All employees are expected to be available to work “Black Friday” (the day after US Thanksgiving) until the end of the holiday season, to be defined each year based in part on the time period guests are permitted to return holiday merchandise, on an annual basis
Other must haves:
- Positive attitude
- Proven work ethic and integrity
- Ability to respond to short term deadlines
- Detail and quality oriented
- Desire to excel and grow with FIGS
- 100% awesome, like our scrubs
FIGS Compensation and Benefits
Pay Range
- At FIGS, your base salary is one part of your total compensation package. This role's base salary range is between $18/hr and $20/hr. Actual base salary is determined based on a number of factors, including but not limited to your relevant skills, qualifications, and years of experience.
Additional Compensation and Benefits
- Equity: All FIGS employees have the opportunity to own shares of FIGS stock through our new-hire equity program. Additionally, FIGS provides a discount when purchasing FIGS stock voluntarily through our FIGS Employee Stock Purchase Plan
- Other compensation and benefits offered include:
- Comprehensive benefits and perks package focused on your well-being, including premium medical, dental and vision coverage, and full access to wellness services through Breethe and Classpass. 100% FIGS-sponsored life insurance and disability insurance
- Amazing 401(k) program, with a company match up to the first 6% of your contribution
- Meaningful time away for baby bonding, including parental leave, new parent care meals, and a transition back to work for primary caregivers
- Personalized discount code for 50% off all FIGS products, along with a separate code to share with family and friends to enjoy a 25% discount site-wide
- Access to FIGS Vet, Discounted Pet Daycare, Discounted Pet Insurance, and so much more…
*Benefits eligibility is determined by hour requirements and length of service
A little bit about us…
FIGS, Inc. is a founder-led, direct-to-consumer healthcare apparel and lifestyle brand that seeks to celebrate, empower and serve current and future generations of healthcare professionals. We redefine what scrubs are by creating technically advanced apparel and products that feature an unmatched combination of comfort, durability, function and style, all at an affordable price. With the largest DTC platform in healthcare apparel, we sell our products to a rapidly growing community of loyal customers. Through these customer relationships, FIGS has built a community and lifestyle around a profession, revolutionizing the large and fragmented healthcare apparel market and becoming the industry’s category-defining healthcare apparel and lifestyle brand.
Our Threads for Threads initiative is integral to our mission to improve the lives of healthcare professionals on a global scale. Founded alongside FIGS in 2013, Threads for Threads donates scrubs to healthcare professionals working in resource-poor countries around the world.
FIGS considers all Qualified Applicants, including those with Criminal Histories (e.g., arrests or conviction records), for Employment in accordance with applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
For information about how we process information in connection with your application, view our Employee & Applicant Privacy Policy linked in the footer below.
What We Do
We’re dedicated to improving the lives of healthcare professionals by creating innovative, comfortable and functional medical apparel. FIGS is transforming the healthcare experience by empowering and celebrating the healthcare community and creating medical apparel that ensures they look their best, feel their best and perform at their best. FIGS is the first digitally native, direct-to-consumer company in the industry and has revolutionized the scrubs market. Giving back is ingrained into everything we do. Through our Threads for Threads initiative, we’ve donated hundreds of thousands of scrubs to healthcare providers in need around the world – including over 60K to hospitals hardest hit by COVID-19. We like to say, the highest standards didn’t exist – so we created them.
Why Work With Us
We’re transforming the healthcare experience by creating innovative, comfortable & functional medical apparel. We sell our products through a convenient direct-to-consumer model tailored to an around-the-clock lifestyle. We're a fast-growing, collaborative & fun team determined to improve the medical professional’s experience on a global scale.
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