Communications Manager

Pay Range:

$48.22 - $62.80

SEARHC is a non-profit health consortium which serves the health interests of the residents of Southeast Alaska. We see our employees as our strongest assets. It is our priority to further their development and our organization by aiding in their professional advancement.

Working at SEARHC is more than a job, it’s a fulfilling career. We offer generous benefits, including retirement, paid time off, paid parental leave, health, dental, and vision benefits, life insurance and long and short-term disability, and more.

The Communications Manager at the SouthEast Alaska Regional Health Consortium (SEARHC) is responsible for creating, refining and managing compelling content across multiple platforms to effectively communicate SEARHC’s mission, services and initiatives. This role is essential in centralizing consistent content creation efforts, deploying that messaging and ensuring that it resonates with diverse internal and external audiences. The Communications Manager will collaborate closely with the Communications & Marketing (C&M) team, as well as other departments, to produce high-quality, mission-aligned content.
The Communications Manager will primarily work, full-time, in an office setting, with occasional opportunities for travel to SEARHC facilities and Southeast Alaska communities. Flexibility in working hours may be required to meet project deadlines or accommodate organizational needs.

Key Essential Functions and Accountabilities of the Job

Content Creation and Management

• Develop, refine and optimize website content, press releases and news updates.

• Craft engaging and audience-specific copy for social media platforms, tailored to each platform’s tone and purpose.

• Write and edit content for marketing collateral, including flyers, brochures, newsletters, mailers, ad copy, recruitment materials, forms and service/resource guides.

• Develop and maintain foundational presentation materials.

• Accountable for the development and oversight of all PowerPoint presentations and templates.

Internal and External Communications

• Support internal and external communications efforts to ensure alignment with SEARHC’s mission and branding.

• Collaborate with leadership and departments to craft content that reflects organizational goals and community priorities.

• Write and edit provider biographies, press releases, public service announcements, patient notification letters, as well as patient-facing text and email communications.

Copy Editing and Quality Control

• Review and proofread content generated by C&M and senior leadership, as needed, prior to publication, ensuring accuracy, consistency and adherence to SEARHC brand guidelines.

• Maintain a high standard of quality for all written materials, ensuring clarity and cultural sensitivity.

Collaboration and Strategy

• Work closely with the Senior System Director of Brand Identity & Tribal Relations and the System Director of Communications & Marketing to align content strategies with organizational objectives.

• Partner with external creative partners and other team members to integrate content into cohesive, impactful materials.

• Provide content support for organization-wide initiatives, campaigns and special projects.

• Stay up-to-date and informed on industry trends as well as best practices in content marketing.

Optimization and Analytics

• Optimize web content for search engine performance (SEO) and user engagement.

• Monitor and evaluate content performance, using analytics to inform future content strategies.

Key Outcomes

• High-quality, engaging content that strengthens SEARHC’s communication efforts and aligns with its mission.

• Enhanced consistency in messaging and tone across platforms.

• Streamlined content creation process, reducing duplication of efforts and ensuring efficient workflows.

• Improved community perception as demonstrated in annual brand perception survey.

Education, Certifications, and Licenses Required

• Bachelor’s degree in Communications, Journalism, Marketing or a related field, preferred.

Experience Required

• Minimum 7 years of professional experience in content creation, copywriting or communications.

• Demonstrated experience in producing content for a variety of platforms, including web, social media and print.

• Previous work in healthcare and/or with Alaska Native communities, preferred.

Knowledge, Skills, and Abilities

• Exceptional writing, editing and proofreading skills with impeccable attention to detail.

• Proficiency in content management systems (e.g., WordPress), social media platforms and solid understanding of SEO principles.

• Ability to manage multiple projects with competing deadlines in a fast-paced environment.

• Strong interpersonal and collaboration skills, with the ability to work effectively with diverse teams and stakeholders.

• Familiarity with Alaska Native cultures and values, preferred.

Personal Attributes

• Passion for SEARHC’s mission and a commitment to creating impactful, culturally relevant content.

• High degree of creativity, initiative, efficiency and adaptability.

• Strong organizational skills with the ability to prioritize effectively and meet deadlines.

Travel Required

• Must be able to travel as needed.

• Travel is by jet, small aircraft, or ferry.

Required Certifications:

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!