Communications Engagement Manager

Posted 8 Days Ago
Be an Early Applicant
12 Locations
Remote
Senior level
Software • Consulting
The Role
The Communications Engagement Manager will develop creative narratives to enhance internal engagement by showcasing content related to technology, policy, and community initiatives. Responsibilities include translating business objectives into clear messaging, managing campaigns, and tracking content performance data.
Summary Generated by Built In

Important Information

Location: Colombia, Perú, Bolivia or Costa Rica

Work Mode: Remote


Job Summary

We are looking for a Communications Engagement Manager (13121). The role will work across the department and company to find creative and new ways to develop breakthrough narratives that grow our internal engagement audience. As a part of our team, you will be accountable for creating and curating content showcasing GoDaddy’s innovations, global tech and policy advances spanning responsible AI, cybersecurity, digital transformation, and empowering people through technology. Ultimately, we will deliver content and build our internal community that will drive technology policy thought leadership, and build engagement across our community. 

Responsibilities and Duties

  • Translate and advance business objectives through clear and simple messages, narratives that connect audiences to critical information, issues, and cadence.
  • Research, develop and review owned content for internal engagements, external social media,
  • Manage creative briefs, develop internal processes, set and meet aggressive timelines, and employ metrics that grounds work in data.
  • Plan and manage paid campaigns, including communication objectives, audience targeting, flight dates, and success metrics.
  • Develop monthly and quarterly reporting that tracks business content performance, uncover insights to improve, and track success of application of insights.

Qualifications and Skills

  • Bachelor's Degree in Business, Marketing, Communications, Finance, or related field AND 5+ years Communications, Marketing Operations, Field Operations, Program Management, Project Management, or related experience
  • 3+ years specialized functional (e.g., technology, policy, regulation) experience.
  • 4+ years experience supporting executives in an executive communications role.
  • Demonstrated project management/process improvement skills, effectively evaluates information/data to make decisions; anticipates obstacles and develops plans to resolve issues; creates actionable strategies and operational plans.
  • Demonstrated strategic thinking and leadership with executive relationship management ability.
  • Prior experience in managing by influence across multiple teams/groups across an organization.
  • Ability to collaborate effectively within a team and across organizational and team boundaries.
  • Ability to manage complex projects in a fast-changing environment. Change Management exposure or experience a plus
  • Proven track record for new, innovative approaches and smart risk taking
  • Community management experience

About Encora
Encora is a global company that offers Software and Digital Engineering solutions. Our practices include Cloud Services, Product Engineering & Application Modernization, Data & Analytics, Digital Experience & Design Services, DevSecOps, Cybersecurity, Quality Engineering, AI & LLM Engineering, among others. 

At Encora, we hire professionals based solely on their skills and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality. 

The Company
Chennai
7,456 Employees
Hybrid Workplace
Year Founded: 1980

What We Do

Headquartered in Santa Clara, California, and backed by renowned private equity firms Advent International and Warburg Pincus, Encora is the preferred technology modernization and innovation partner to some of the world’s leading enterprise companies. It provides award-winning digital engineering services including Product Engineering & Development, Cloud Services, Quality Engineering, DevSecOps, Data & Analytics, Digital Experience, Cybersecurity, and AI & LLM Engineering. Encora's deep cluster vertical capabilities extend across diverse industries, including HiTech, Healthcare & Life Sciences, Retail & CPG, Energy & Utilities, Banking Financial Services & Insurance, Travel, Hospitality & Logistics, Telecom & Media, Automotive, and other specialized industries.
With over 9,000 associates in 47+ offices and delivery centers across the U.S., Canada, Latin America, Europe, India, and Southeast Asia, Encora delivers nearshore agility to clients anywhere in the world, coupled with expertise at scale in India. Encora’s Cloud-first, Data-first, AI-first approach enables clients to create differentiated enterprise value through technology

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