Communications Associate

Job Description
Embark on an exciting career journey as our Communications Senior Associate for Consumer and Business Banking, where you will leverage your experience in public relations or journalism to support JPMorgan Chase's Consumer Banking and Business Banking units. JPMorgan Chase is expanding in many markets across the U.S., and we need additional help telling our story.
As a Communications Associate in Consumer and Business Banking, you will utilize your background in public relations or journalism to bolster JPMorgan Chase's Consumer Banking and Business Banking sectors. With JPMorgan Chase's expansion in numerous markets across the U.S., your role will be crucial in effectively conveying our narrative. Your role will be to handle media relation inquiries as well as engaging the right stakeholders and crafting thoughtful responses.
Job responsibilities:

• Develop and maintain strong relationships with key media outlets, journalists, and influencers to enhance Chase's reputation
• Draft and disseminate press releases, media kits, and other communications materials to ensure accurate representation of Chase's strategies and accomplishments
• Proactively identify media opportunities and trends to strategically position Chase as a leader in the financial industry
• Serve as a point of contact for media inquiries, coordinating interviews, and providing timely and accurate information
• Collaborate with internal marketing team and external public relations agencies to build integrated campaigns, including sponsored content and experiences
• Monitor media coverage, track industry trends, and prepare reports to evaluate the effectiveness of media relations efforts
• Stay informed of regulatory changes and industry developments to anticipate potential media issues and proactively address them

Required qualifications, capabilities, and skills:

• Bachelor's degree in Communications, Public Relations, Journalism, or a related field
• 3+ years of experience in media relations
• Strong written and verbal communication skills, with the ability to convey complex financial concepts in a clear and concise manner
• Demonstrated success in securing positive media coverage and managing crisis communications
• Proven ability to cultivate and maintain relationships with journalists and influencers
• Experience working with public relations agencies, managing integrated marketing Public Relations campaigns to promote business goals
• Excellent organizational skills and the ability to handle multiple tasks in a fast-paced environment
• Familiarity with digital and social media platforms
• Ability to partner across a large, matrixed organization, with an understanding of how to lead by influence, not control; excellent organizational skills and attention to detail; ability to multitask and prioritize high volume, high priority initiatives
• Comfortable working in fast-paced environment with tight deadlines and have a strong analytical and critical thinking skills; ability and eagerness to take a creative approach to problem solving

Preferred qualifications, capabilities, and skills:

• financial industry and banking experience

About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
Marketing & Communications teams shape the firm's brand and protect and grow the firm's excellent reputation across the world. They deepen relationships with customers through shared passions with a best in class portfolio of partnerships including Madison Square Garden, The Chase Center & the US Open. Through the use of data and analytics, they create and deliver marketing campaigns or servicing messages through Chase.com, the mobile app, and paid media channels based on what is best for the customer.