Communications Analyst

Job Description
J.P. Morgan Chase is seeking someone proactive and detail-oriented to support key Corporate & Firmwide employee communications objectives. The ideal candidate should be an excellent communicator, comfortable engaging with thousands of employees using various channels and mediums. You should also be a strategic advisor and project manager, developing and executing communications plans that deliver on our priorities.
As a Communications Analyst within J.P. Morgan Chase, you will be instrumental in bolstering our Corporate & Firmwide employee communications objectives. Your role will involve acting as a reliable advisor to our senior leaders and fellow communications managers, aiding in the reinforcement of the firm's culture and ensuring employees are kept abreast of the firm's priorities and progress. You will be responsible for managing a range of engagement channels and tools, coordinating and disseminating firmwide employee email messages, and planning and executing internal events for senior leaders.
Job responsibilities:

• Manage the firm's calendar of major communications and events to reduce overlap and manage the overall volume of communications to employees
• Manage communications and ensure communications adhere to internal brand and editorial style guidelines
• Teach communicators across the firm how to use the broadcast email platform
• Draft, and proofread email messages prior to distributing them to ensure clarity and flawless spelling and grammar
• Track communication metrics using the firm's metrics tool
• Manage event logistics for senior executive and employee events and site visits, including scheduling, booking rooms, scheduling Zoom webinars, collecting audio/video requirements, sending invitations, ordering catering and tracking attendance
• Support AV Technicians, Corporate Events and Conference Center Planners on event execution
• Provide on-the-ground event support in New York City and Jersey City

Required qualifications, capabilities, and skills:

• 2+ years of professional experience required
• Demonstrated ability to act with a sense of urgency
• Good executive presence and ability to work with senior leaders
• Excellent proofreading skills (a writing test will be required as part of the interview process)
• Strong writing skills
• Fluency in English language communications required
• Demonstrated ability to master complex processes and recommend process improvements as needed
• Demonstrated ability to manage multiple projects, adhere to deadlines and deliver results with a strong attention to detail
• Proficiency with Microsoft Office

Preferred qualifications, capabilities, and skills:

• experience in a large corporate setting; prior experience within the firm or another highly regulated industry and event management experience
• experience drafting and editing business messages
• experience with broadcast email distribution systems

About Us
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.