Commercial & Wholesale Operations Associate

Posted 3 Days Ago
Be an Early Applicant
Wyomissing, PA
64K-100K Annually
Senior level
Financial Services
The Role
The Commercial & Wholesale Operations Associate manages day-to-day operations to enhance service delivery and financial performance. Responsibilities include analyzing operational processes, leading teams, completing complex transactions, training staff, and recommending policy modifications based on observations.
Summary Generated by Built In

Commercial & Wholesale Operations Associate

Country: United States of America

Job Description:

Responsible for the day-to-day operations of the company's business units. Aims to deliver superior service to clients by driving and optimizing the effectiveness and efficiency of people, processes and technology thereby enhancing financial performance, increasing investment capacity, and managing risk. Builds the sustainable repeatable capabilities that support delivery of the highest standards of service and execution. Analyzes and reviews data tools, business processes and operational standards to execute service delivery. Evaluates and ensures that operations meet company objectives, business needs, service agreements and relevant requirements. Researches and monitors external landscape to identify developments and translate them into operational implications for the company.
Essential Functions/Responsibilities:
This position will handle processing items across multiple teams including but not limited to, Research, Closing, Special Products and Participations.

Provides leadership of unit or team in Loan Operations in absence of manager.
Performs varied, non-routine and more complex operational tasks to support team.
Provides information and procedural knowledge for less experienced staff.
Resolves most issues escalated by less experienced employees.
Completes complex operational transactions and researches issues.
Takes corrective action as necessary and researches complex issues to determine best course for resolution.
Trains new employees in systems, procedures, and processes.
Performs additional tasks employing skill and experience in the function.
Suggests changes or modifications to policies and procedures based on day-to-day observations and activities.

Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education:
Bachelor's Degree or equivalent work experience in Business or equivalent degree.
Work Experience:
Experience with commercial loan operations, 5-9 years

Skills and Abilities:
Excellent communication, good organizational skills, and attention to detail.
Solid knowledge/skills of Microsoft Office Suite and various bank systems.
Ability to adapt quickly and be a team player.
Working knowledge in Commercial Banking.
Ability to meet deadlines.
Strong knowledge of the Syndicated and Commercial Loan products and markets.
Ability to review and interpret legal documentation supporting these products.
In depth knowledge of market initiatives to streamline and automate Middle Office support functions.
Knowledge of industry standards and best practices for Syndicated and Commercial loans.
Knowledge of Banking Regulations and Standard Practices.

Diversity & EEO Statements: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply.
Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.
Working Conditions: Frequent Minimal physical effort such as sitting, standing and walking. Occasional moving and lifting equipment and furniture is required to support onsite and offsite meeting setup and teardown. Physically capable of lifting up to fifty pounds, able to bend, kneel, climb ladders.
Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate at any time for any reason.

The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.

Base Pay Range

Minimum:

$63,750.00 USD

Maximum:

$100,000.00 USD

Top Skills

Microsoft Office Suite
The Company
HQ: Boadilla del Monte, Madrid
136,172 Employees
On-site Workplace

What We Do

Banco Santander (SAN SM, STD US, BNC LN) is a leading commercial bank, founded in 1857 and headquartered in Spain and one of the largest banks in the world by market capitalization. The group’s activities are consolidated into five global businesses: Retail & Commercial Banking, Digital Consumer Bank, Corporate & Investment Banking (CIB), Wealth Management & Insurance and Payments (PagoNxt and Cards). This operating model allows the bank to better leverage its unique combination of global scale and local leadership. Santander aims to be the best open financial services platform providing services to individuals, SMEs, corporates, financial institutions and governments. The bank’s purpose is to help people and businesses prosper in a simple, personal and fair way. Santander is building a more responsible bank and has made a number of commitments to support this objective, including raising €220 billion in green financing between 2019 and 2030. In the first quarter of 2024, Banco Santander had €1.3 trillion in total funds, 166 million customers, 8,400 branches and 211,000 employees.

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