Commercial Operations Manager

Posted 9 Days Ago
Be an Early Applicant
Tokyo
Mid level
Healthtech
The Role
The Commercial Operations Manager will enhance and maintain commercial operations, streamline sales team administrative tasks, rebuild the Veeva CRM for better sales productivity, establish pricing strategies, and facilitate commercial decision-making by analyzing financial impacts. They will manage projects cross-functionally and support team collaboration.
Summary Generated by Built In

     

JOB DESCRIPTION:

Primary Function / Primary Goals / Objectives(主な役割/目標/目的)

The primary function of Commercial Operations Manager is to enhance, optimize and maintain commercial operation processes, continuously improving productivity to drive  business growth and gross margin improvement.

Core Job Responsibilities / Accountability / Scope(主な職務/責任/範囲)

Drive the following activities under the guidance of Commercial Director:

  • Streamline administrative tasks for Sales team (e.g. reporting, OEC related application handling and tracking) to eliminate inefficiencies and enhance the productivity.​
  • Rebuild the Veeva CRM to leverage customer data/activity logs and enable salesforce automation.​
  • Define the FSL selling process and visualize progress to enhance sales execution. ​
  • Manage VPC tracking to monitor and accelerate new patients acquisition.​
  • Establish pricing and portfolio tactics and plan to improve gross margin.​
  • Translate the Consumption Model into business questions to facilitate commercial decision-making.
  • Identify financial impact of commercial initiatives, acting as a liaison between sales, marketing and finance.

Required Skills and Competencies(必要とされるスキルおよびコンピテンシー)

  • Strong business acumen
  • Strategic thinking
  • Analytical skills
  • Excellent problem solving
  • Drive for results in an ambiguous environment
  • Autonomous worker with strong accountability
  • Ability to manage projects in a cross-functional context with excellent knowledge of project management
  • Outstanding team working with proactive attitude and communication skills
  • Flexible, open, honest mindset and attitude
  • Written and verbal communication in English and Japanese

Education Required(必要とされる知識および教育レベル)

  • Bachelor’s degree or equivalent
  • Master’s degree - preferred

Experience / Knowledge / Certification Required(必要とされる経験・知識・資格)

  • 4-6 years of experience of corporate strategy, commercial operations or management consulting
  • Solid understanding of medical device business in Japan
  • Proven track record of strategy development and execution.
  • Proven track record of project management

     

The base pay for this position is

N/A

In specific locations, the pay range may vary from the range posted.

     

JOB FAMILY:Sales Support & Administration

     

DIVISION:ADC Diabetes Care

        

LOCATION:Japan > Tokyo : Mita South Tower

     

ADDITIONAL LOCATIONS:

     

WORK SHIFT:Standard

     

TRAVEL:Not specified

     

MEDICAL SURVEILLANCE:Not Applicable

     

SIGNIFICANT WORK ACTIVITIES:Not Applicable

     

     

     

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The Company
Abbot Park, IL
97,838 Employees
On-site Workplace

What We Do

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 109,000 colleagues serve people in more than 160 countries.

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