Commercial Operations Excellence Manager

Kyowa Kirin is a fast-growing global specialty pharmaceutical company that applies state-of-the-art biotechnologies to discover and deliver novel medicines in four disease areas: bone and mineral; intractable hematologic; hematology oncology; and rare disease.  A Japan-based company, our goal is to make people smile by delivering breakthroughs where no adequate treatments currently exist, working from drug discovery to product development and commercialization. In North America, we are headquartered in Princeton, NJ, with offices in California, Massachusetts, and Ontario.

Summary of Job:

The Commercial Operations Excellence Manager will be pivotal in identifying, enhancing, and driving process improvements across non-sales commercial activities.

Essential Functions:

• Drive and lead governance for the annual brand and financial planning cycle, BrandForward, across three franchises and cross-functional teams with extensive cross-functional collaboration.
• Lead project management of BrandForward to ensure deliverables and timelines are met and flag issues if they arise.
• Develop Quarterly Business Planning strategy and partner with franchises to support roll-out.
• Identify enhancements to annual brand and financial planning cycles and quarterly business planning to improve how we market at Kyowa Kirin North America (KKNA).
• Identify opportunities for process improvement across other non-sales commercial activities, for example, congresses, speaker bureaus, or other areas.
• Support logistics relating to marketing operations initiatives and facilitate bi-weekly prioritization discussions within marketing operations.
• Develop key performance indicators (KPIs) for marketing operations, report insights regularly, and partner with relevant stakeholders to identify improvements or monitor the next steps.
• Strictly adhere to relevant regulatory and compliance guidelines and company policies.

Job Requirements:

Experience

3-5 years of experience in a process improvement role with strategic planning experience, preferably within the pharmaceutical or healthcare industry

Technical Skills

Proficient in Microsoft Office Suite.

Non-Technical Skills

Strong understanding of process improvement methodologies and Agile methodologies. Ability to think strategically and independently while meeting task-related requirements, even with tight deadlines. Proficient in analyzing and interpreting data and effectively communicating with key stakeholders

KKNA and all of its employees have an obligation to act in accordance with the law and with integrity in all our operations and interactions

It is the policy of Kyowa Kirin North America, Inc. to provide equal employment opportunity to all qualified persons without regard to race, religion, creed, color, pregnancy, sex, age, national origin, disability, genetic trait or predisposition, veteran status, marital status, sexual orientation or affection preference or citizenship status or any other category protected by law.

When you apply to a job on this site, the personal data contained in your application will be collected and stored by Kyowa Kirin, Inc. (“Controller”), which is located at 510 Carnegie Center Dr. Princeton, NJ 08540 USA and can be contacted by emailing [email protected]. Controller’s data protection officer can be contacted at [email protected]. Your personal data will be processed for the purposes of managing Controller’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of General Data Protection Regulation (EU) 2016/679 (“GDPR”) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment. 

Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Controller to help manage its recruitment and hiring process on Controller’s behalf. Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site. The transfer will be made using appropriate additional safeguards under the standard contractual clauses approved by regulators for transfers of personal data outside the European Union.

Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for employment.  Under the GDPR, if you are located in the European Union, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have the right to data portability, and to lodge a complaint with an EU supervisory authority. If you have any questions about our use of your data, you may contact us by email at [email protected].

Recruitment & Staffing Agencies

Kyowa Kirin does not accept agency resumes unless contacted directly by internal Kyowa Kirin Talent Acquisition. Please do not forward resumes to Kyowa Kirin employees or any other company location; Kyowa Kirin is not responsible for any fees related to unsolicited resumes.

#LI-hybrid

#LI-JC1