Commercial Lines Technical Assistant

Posted 5 Days Ago
Be an Early Applicant
Rocky Hill, CT
Junior
Insurance
The Role
The Commercial Lines Technical Assistant supports Account Managers and Producers by monitoring electronic downloads, processing policy documents, endorsements, and cancellations, and entering information into the system, while ensuring exceptional customer service according to agency guidelines.
Summary Generated by Built In

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Brown & Brown is Seeking a Commercial Lines Technical Assistant to join our growing team in Rocky Hill, CT.

Reporting to a unit or team leader, individual works in conjunction with Account Managers, Account Executives and Producers to provide support & exceptional customer service.

How You Will Contribute

  • Monitor & review electronic downloads every morning.
  • For policies not downloaded, pull policy documents from carrier website for new business, cancellations, non-pay & reinstatement notices.
  • Policy checking for new business, re-writes & endorsements.
  • Process endorsement and certificate requests as received daily.
  • Process cancellations, non-pay notices & reinstatements.
  • Letters for new business, cancellations & lost accounts.
  • Task follow-up to include, checking endorsements, non-pay notices, & cancellations.
  • Paper document processing-mail received from carriers that do not download.
  • Enter policy info into system for policies that do not download.
  • Scanning
  • Keep current with email & tasks.
  • Follow Agency guidelines, policies and procedures

Licenses and Certifications:

  • CT Property & Casualty Producer License (preferred)

Skills & Experience to Be Successful

  • High School diploma
  • Proficient with MS Office Suite
  • Exceptional telephone demeanor
  • Bachelors Degree or insurance experience (preferred)
  • 1+ years functioning in Commercial Lines department at an agency or company level (preferred)

#LI-KM1

Pay Range

$24.04 - $26.45 Hourly

The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role.

Teammate Benefits & Total Well-Being

We go beyond standard benefits, focusing on the total well-being of our teammates, including:

  • Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance  
  • Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement 
  • Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
  • Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more. 

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations. 

The Power To Be Yourself  

As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”. 

The Company
HQ: Daytona Beach, FL
2,391 Employees
On-site Workplace
Year Founded: 1939

What We Do

Brown & Brown Insurance provides risk management solutions to help protect what our customers value most. Our four business segments offer insurance products and services to businesses and individuals.

Our culture is built on integrity, innovation, superior capabilities, and discipline. We view insurance differently and use our experience, carrier relationships, and principled customer focus to deliver first-class service and solutions.

Becoming a Brown & Brown teammate introduces you to a career with virtually unlimited possibilities. We think of ourselves as a team, so we have teammates—not employees. We strive to attract people who are competitive, driven, and disciplined. Our unique company culture of meritocracy rewards self-starters and those committed to doing what is best for our customers. We are proud to be certified as a Great Place to Work ®.

Brown & Brown has demonstrated a Culture of Caring through dedication to the people and communities we serve. With more than 11,000 teammates in over 300 locations across the US, Canada, Ireland, the UK, Bermuda, and the Cayman Islands, we actively support numerous organizations in the local communities in which we live, work, and play.

With a long-standing history of proven success, Brown & Brown is one of the insurance industry’s most powerful and influential leaders, ranked as the fifth-largest brokerage in the US and sixth in the world. You can find us on the NYSE as BRO.

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