Commercial Lines Senior Product Management Analyst

There’s never been a better time to join NJM!  With a nationally ranked reputation for outstanding customer service and  a history that spans more than a century, NJM is a leading provider of worker’s compensation, automobile and homeowners insurance in New Jersey It is an exciting time to join NJM as we are expanding our Commercial and Personal Lines products into other states.    

                                                                                                                                         
Become a member of our team and you’ll be part of company who operates for the sole benefit of its policyholders and is committed to maintaining the highest levels of service.  Team members are offered a competitive compensation package and benefits including: a 401k plan, health coverage, a generous paid time off plan, and much more!

The Senior Commercial Lines Product Management Analyst (Business Insights Analyst Senior is the official NJM Title ) supports the development and management of NJM’s Commercial Lines products to align with growth and profitability objectives.  Assess operational, product and/or customer performance across segments and translate the data into meaningful information and provide insights to management.  Individuals require commercial lines P&C insurance company experience and related role knowledge. Will need to effectively manage multiple projects with a high degree of confidence, independence, and sound judgment.

This is a hybrid role requiring the ability to work at home and in the West Trenton office.

Job Responsibilities: 
•    Proactive product monitoring and evaluation of results relative to business objectives, recommending strategies based on findings
•    Collection and use of quantitative and qualitative data to develop intelligent product, pricing, marketing, customer, and process-oriented insights in support of department strategies and goals
•    Develop clear and concise narrative regarding findings and recommendations
•    Scan the market to understand key trends impacting markets, customers, products, services and operational processes
•    Evaluate competitive landscape to ensure sustainability of existing products and potential new products
•    Maintain awareness of regulatory and compliance issues related to our marketplace

•    Leads strategic projects in support of product management and assists in preparing presentations for business leaders

•    Review financial results with business leaders, providing insights into results relative to expectations.

Required Qualifications and Experience: 
•    Familiarity in data science tools and available systems (SQL, SAS, PowerBI or similar, Office suite) is a plus.

•    Commercial lines product management and Industry related experience is strongly preferred
•    Demonstrated commercial lines product knowledge, focusing on Workers Compensation is strongly preferred
•    Creative problem-solving ability 
•    Operates with sense of urgency in addressing assigned requests
•    Advanced knowledge of strategic and business key performance indicators (KPIs)
•    Strong analytical skills, with proven ability to translate data into meaningful information 
•    Ability to produce accurate analyses/reports to answer complex questions
•    Analytical and problem-solving skills
•    Proficient knowledge of business analysis techniques
•    Proven ability to distill complex information into concise and impactful messages 
•    Ability to work both independently and collaboratively in a team environment
•    Strong communication and presentation skills (written and verbal)
•    Ability to manage multiple projects and address assigned requests in a timely manner
•    Thorough knowledge of data collection and the relationship of data elements to each other
•    Self-starter and time manager, ability to prioritize workload and meet deadlines
•    Excellent attention to detail and organizational skills
•    Flexible and positive attitude with respect to work assignments and changing priorities
•    Integrity in managing confidential and sensitive internal information

The salary range for this role is $ 98,936 - $114,000. Compensation is commensurate with experience and credentials.

Team members receive a competitive Total Rewards package, including but not limited to a 401(k) with employer match up to 8% and additional service-based contributions, Health, Dental, and Vision insurance, Life and Disability coverage, generous PTO, Paid Sick Leave, and paid parental leave in addition to state-mandated leave. Employees may also be eligible for discretionary bonuses.

Legal Disclaimer: NJM is proud to be an equal opportunity employer. We are committed to attracting, retaining and promoting a diverse and inclusive workforce that is fully representative of the diversity that exists in the communities in which we do business.