Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
Brown & Brown is seeking a Commercial Lines Account Manager to join our growing team in Meridian, ID!
The Commercial Lines Account Manager is responsible for servicing Agency Bill and Direct Bill accounts, including invoicing, policy changes, coverage comparisons, and compliance documentation. This role supports client retention and growth through strong relationship management, identification of coverage gaps for upsell/cross-sell opportunities, and oversight of administrative tasks such as certificates, auto ID cards, and policy processing.
How You Will Contribute:
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Service Agency Bill and Direct Bill accounts
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Support and assist in training new hires and/or current Teammates
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Agency bill invoicing, premium breakdowns, policy changes, review of policy forms, providing coverage comparisons, and responding to policy questions.
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Oversee the completion of administrative tasks including issuance of certificates of insurance, auto ID cards, and processing policies/endorsements.
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Build successful relationships with clients, vendors, and carriers to improve client retention.
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Identify gaps in coverage to upsell/cross sell appropriately
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Manage new business quoting and remarketing renewals process for Direct Bill and Agency Bill
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Review and document internal compliance and client disclosure requirements, policies, endorsements, etc.
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Successfully utilize electronic filing cabinet to minimize errors & omissions exposure
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Certificates to ensure understanding of client expectations, legal requirements, and insurance operations.
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Actively seek opportunities for upsell and/or cross-selling current customers
Licenses and Certifications:
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P&C Licensed in Idaho
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Insurance designation (preferred)
Skills & Experience to Be Successful:
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3+ years of Commercial Insurance experience required
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Bachelor's Degree or similar education/work experience
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Strong technical knowledge of coverage in all Commercial Lines insurance coverage
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Strong computer literacy including Microsoft Office 365
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Excellent customer service skills
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Strong attention to detail, and organizational skills
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AMS360 experience required
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Electronic Filing Cabinet/ImageRight (preferred)
#LI-KM1
Teammate Benefits & Total Well-Being
We go beyond standard benefits, focusing on the total well-being of our teammates, including:
- Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
- Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
- Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
- Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.
Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.
The Power To Be Yourself
As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.
Top Skills
What We Do
Brown & Brown Insurance provides risk management solutions to help protect what our customers value most. Our four business segments offer insurance products and services to businesses and individuals.
Our culture is built on integrity, innovation, superior capabilities, and discipline. We view insurance differently and use our experience, carrier relationships, and principled customer focus to deliver first-class service and solutions.
Becoming a Brown & Brown teammate introduces you to a career with virtually unlimited possibilities. We think of ourselves as a team, so we have teammates—not employees. We strive to attract people who are competitive, driven, and disciplined. Our unique company culture of meritocracy rewards self-starters and those committed to doing what is best for our customers. We are proud to be certified as a Great Place to Work ®.
Brown & Brown has demonstrated a Culture of Caring through dedication to the people and communities we serve. With more than 11,000 teammates in over 300 locations across the US, Canada, Ireland, the UK, Bermuda, and the Cayman Islands, we actively support numerous organizations in the local communities in which we live, work, and play.
With a long-standing history of proven success, Brown & Brown is one of the insurance industry’s most powerful and influential leaders, ranked as the fifth-largest brokerage in the US and sixth in the world. You can find us on the NYSE as BRO.
