Commercial Counsel

About Decagon:

Decagon is building the most advanced conversational AI agents for the enterprise. Since starting the company, we've been on a tear, winning over customers like Duolingo, Notion, Rippling, Eventbrite, Webflow, BILT and many more. Our AI agents provide a human-like customer support experience that enables enterprises to better serve their customers and efficiently manage their customer experience organizations.

We've raised $100M in total funding from Bain Capital Ventures, Accel, a16z, BOND Capital, A*, Elad Gil, and notable angels, including the founders of Box, Airtable, Rippling, Okta, Lattice, and Klaviyo.

About the Role:

We’re looking for our first Commercial Counsel to join Decagon and help shape the legal foundation of a fast-growing AI company. In this role, you’ll lead the charge on all things commercial and corporate law, serving as a trusted partner to teams across Sales, Security, Product, and Leadership. From negotiating complex enterprise SaaS agreements to streamlining contract operations, you’ll play a pivotal role in accelerating revenue, protecting the business, and building scalable legal infrastructure from the ground up.

You may be a good fit if you:

• Are a qualified attorney in your jurisdiction with 3+ years of legal experience, including time at a top-tier law firm.

• Have deep experience drafting, negotiating, and advising on a high volume of commercial agreements, including SaaS, MSAs, SOWs, NDAs, DPAs, and partner/reseller deals.

• Are fluent in privacy frameworks (like GDPR and CCPA), security concepts, and intellectual property concerns that arise in SaaS transactions.

• Understand how to balance legal risk with business outcomes, and can tailor guidance based on context and deal stage.

• Thrive in cross-functional environments and are comfortable being the go-to legal resource for Sales, Finance, Product, and RevOps.

• Communicate clearly and effectively, translating legal complexity into actionable guidance for non-legal stakeholders.

• Are energized by fast growth, ambiguity, and the opportunity to build scalable legal systems that drive velocity.

Even better if you:

• Have in-house legal experience at a high-growth SaaS or technology company.

• Have worked closely with RevOps or LegalOps on CLM tools and Salesforce integrations.

• Are experienced leading customer-facing contract negotiations directly with enterprise clients.

• Have built and maintained legal playbooks, fallback clause libraries, and approval workflows.

• Have trained commercial teams on contract review, negotiation strategy, or compliance topics.

Benefits:

• Medical, dental, and vision benefits

• Take what you need vacation policy

• Daily lunches, dinners and snacks in the office to keep you at your best