Unilever is currently hiring for Customer Operations Digital Transformation Asst Manager, PTAB
Function: Supply Chain
Reports to: Digital Transformation & Process Innovation Manager Arabia
Scope: PTAB
Location: Turkey
Terms & Conditions: Full Time
ABOUT UNILEVER
With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people – we believe that when our people work with purpose, we will create a better business and a better world.
At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don’t believe in the ‘one size fits all’ approach and instead we will equip you with the tools you need to shape your own future.
JOB PURPOSE
The role is responsible to lead Customer Operations Digital Transformation Projects from idea stage to implementation across PTAB(Pakistan, Turkey, Arabia & Bangladesh). As a part of this role, the candidate would partner CS&L(Customer Service, Logistics) and IP (Integrated Planning) to design & deliver tech Solutions that unlock value for business. This is a highly entrepreneurial role that merges Tech, Business knowhow & Passion for change to deliver results.
WHAT WILL YOUR MAIN RESPONSIBILITIES BE
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Responsible for governing execution of projects in line with broader process innovation strategy to reach touchless & automated Demand/Distribution/Supply Planning & Execution processes. The candidate would proactively engage with various functions (Integrated Planning, Customer Service & Logistics) to identify key challenges, streamline the business processes and develop applications to automate them.
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While existing Supply Chain business process knowhow is not mandatory for a candidate to apply, the candidate would be expected to Proactively learn supply chain business processes such as Demand Forecasting/Shipment & Inventory Planning/Execution and develop subject matter expertise in these processes.
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The candidate would be expected to lead Detailed process mapping (to learn existing planning processes), simplify them, codify them into automated tools and lead change management. In a typical project, the candidate would function as an entrepreneur solving problems end to end.
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The candidate would be expected to learn Advanced programming in .NET (Blazor/WinForms) & SQL amongst other concepts. Prior hands-on programming experience in any programming language is a must and would be discussed during interviews/programming assessment.
WHAT YOU NEED TO SUCCEED
Experiences & Qualifications
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Bachelor’s degree in engineering (preferred – Electrical/Computer Science/Mechatronics or other affiliated engineering disciplines with strong academic performance).
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The ideal candidate should have worked for 3+ years in Technology/software design or similar roles.
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The Candidate would have excellent written/Oral English communication skills.
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The candidate must have independently programmed a computer Application end to end and be fluent in at least one programming language.
Skills
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Stakeholder Management,
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Change Management,
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Influencing,
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Effective Communication,
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Process Design & Automation,
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Data Expertise,
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Data Analytics,
Leadership
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You are energized by delivering fantastic results. You are an example to others – both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.
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As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.
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Critical SOL (Standards of Leadership) Behaviors
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PASSION FOR HIGH PERFORMANCE: Takes personal responsibility and accountability for execution and results. Has an owner’s mindset, using data and insight to make decisions.
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PERSONAL MASTERY: Sets high standards for themselves. Actively builds own wellbeing and resilience.
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CONSUMER LOVE: Whatever their role, always looks for better ways to serve consumers. Invests time inside and outside to understand the needs of consumers.
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PURPOSE & SERVICE: Has humility, understanding that leadership is service to others, inside and outside Unilever.
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AGILITY: Explores the world around them, continually learning and developing their skills.
Unilever embraces diversity and encourages applicants from all walks of life! This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.
Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.
Top Skills
What We Do
Be part of the world’s most successful, purpose-led business. Work with brands that are well-loved around the world, that improve the lives of our consumers and the communities around us. We promote innovation, big and small, to make our business win and grow; and we believe in business as a force for good. Unleash your curiosity, challenge ideas and disrupt processes; use your energy to make this happen. Our brilliant business leaders and colleagues provide mentorship and inspiration, so you can be at your best.
Our portfolio ranges from nutritionally balanced foods to indulgent ice creams, affordable soaps, luxurious shampoos and everyday household care products. We produce world-leading brands including Lipton, Knorr, Dove, Axe, Hellmann’s and Omo, alongside trusted local names and innovative-forward thinking brands like Ben & Jerry’s, The Dollar Shave Club and Dermalogica.
Every individual here can bring their purpose to life through their work. Join us and you’ll be surrounded by inspiring leaders and supportive peers. Among them, you’ll channel your purpose, bring fresh ideas to the table, and simply be you. As you work to make a real impact on the business and the world, we’ll work to help you become a better you.
