CloudOps Engineer II/III

Posted 8 Days Ago
Be an Early Applicant
Bangalore, Bengaluru, Karnataka
Mid level
Healthtech • Software
The Role
The CloudOps Engineer ensures AWS service availability, manages incidents, optimizes costs, and automates processes while collaborating with cross-functional teams.
Summary Generated by Built In

Want to be a bswifter? 

At bswift we’ve been transforming benefits administration since 1996, making it simpler, smarter, and more human. Our state-of-the-art, cloud-based technology and services empower employees to understand, manage, and love their benefits. From downtown Chicago, and remotely across the country, we serve thousands of companies and millions of people nationwide, reducing administrative burdens and freeing HR teams to focus on creating thriving, people-first workplaces. 

 We’re looking for motivated and goal-driven individuals who share our passion for delivering excellence and creating solutions that make a difference. The reward is a fun, flexible and creative environment with ample opportunity for professional and personal growth. If you love the bswift values of pursue excellence, embrace accountability, deliver superior service, and be a great place to work, we want to hear from you! 

We are seeking a Cloud Operations Engineer to ensure the availability, reliability, and performance of AWS cloud-based services. This role involves optimizing resources, managing costs, ensuring compliance, and collaborating with cross-functional teams to enhance cloud operations. 

Responsibilities:

  • Ensure high availability and performance of AWS services while proactively monitoring and optimizing cloud usage to control costs. 
  • Manage incident response, perform root cause analysis, and implement disaster recovery plans. 
  • Conduct security testing, support compliance efforts, and ensure AWS governance best practices are followed. 
  • Automate system processes using scripts and tools to enhance efficiency, proactively identifying and resolving infrastructure bottlenecks. 
  • Provide L2/L3 support, troubleshoot technical issues, and manage system backups while maintaining security, redundancy, and data recovery strategies. 
  • Collaborate with development, product, and security teams to align cloud operations with business objectives. 
  • Document operational processes, review control measures, and continuously improve efficiency. 
  • Manage relationships with AWS vendors and service providers, oversee CloudOps projects and KPIs, and stay updated on AWS advancements to recommend improvements. 
  • Provide strategic input on hardware/software needs and ensure technical resource availability. 
  • Maintain and optimize cloud-based infrastructure, ensuring compliance with security and industry standards. 
  • Lead initiatives to improve scalability, automation, and performance monitoring strategies. 

Knowledge, Education and Experience

  • Education: BTech/MTech in Computer Science or a related field (or equivalent experience). 
  • Experience: 2-4 years in CloudOps, or related roles. 
  • Technical Expertise: Hands-on experience with AWS services, automation tools, and cloud monitoring solutions. 
  • Scripting & Automation: Strong scripting skills in Python, Bash, or similar languages. 
  • Infrastructure as Code: Experience with CI/CD pipelines, Terraform, CloudFormation, and security best practices. 
  • Cloud Cost Management: Ability to optimize resources and manage cloud expenditures efficiently. 
  • Soft Skills: Strong analytical, problem-solving, and communication skills. 
  • Work Environment: Experience in fast-paced, cross-functional teams. 

Preferred Certification:

  • AWS Sysops/DevOps Engineer 

Join a collaborative environment working with cutting-edge AWS cloud technologies. Enjoy a competitive salary, benefits, and opportunities for professional growth. If you are passionate about AWS cloud operations and optimizing high-performance environments, apply now! 

At bswift, our mission is clear: Become the preeminent benefits administrator through exceptional people, innovative technology, and delighted customers. And our values are at the heart of everything we do to accomplish that mission. We Pursue Excellence, Embrace Accountability, Deliver Superior Service, and strive to Be A Great Place To Work. We take pride in having an engaged, collaborative team that goes the extra mile to get the job done right.  

 bswift has been regularly named one of Chicago’s Best and Brightest Companies to Work For®, as well as one of the Nation’s Best and Brightest Companies to Work For® year after year. We offer a fun, flexible, and creative environment where you can grow both professionally and personally. 

If you have what it takes to join our award-winning culture, we’d love to hear from you! 


Top Skills

AWS
Bash
Ci/Cd
CloudFormation
Python
Terraform
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The Company
HQ: Chicago, IL
750 Employees
On-site Workplace
Year Founded: 1996

What We Do

bswift is a Chicago-based technology company that provides benefits administration for employers and exchanges nationwide. We pride ourselves on having a fun, friendly and smart staff that goes the extra mile to get the job done right. The reward is a fun, flexible and creative environment with ample opportunity for growth.

Why Work With Us

We offer the excitement and opportunity of a fast-growing company with the stability of an experienced management team, a blue-chip client base, and a proven track record of success. We're looking for motivated and goal-driven team members who possess the bswift values of higher standards, greater accountability and more fun.

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