CloudOps Engineer III

At PDI Technologies, we empower some of the world's leading convenience retail and petroleum brands with cutting-edge technology solutions that drive growth and operational efficiency. 

By “Connecting Convenience” across the globe, we empower businesses to increase productivity, make more informed decisions, and engage faster with customers through loyalty programs, shopper insights, and unmatched real-time market intelligence via mobile applications, such as GasBuddy.  We’re a global team committed to excellence, collaboration, and driving real impact. Explore our opportunities and become part of a company that values diversity, integrity, and growth.

Role Overview 

We are seeking a skilled CloudOps Engineer to drive the implementation, maintenance, and optimization of our cloud infrastructure. In this role, you will be responsible for upholding cloud management policies, migrating on-premise applications to the cloud, debugging cloud stacks, and deploying new cloud applications. 

Key Responsibilities

• Developing automation solutions to streamline processes, such as writing scripts to run specific tasks on computer systems
• Collaborating with product development and architecture teams to evaluate and implement new services based on requirements
• Implementing security measures to ensure data integrity
• Designing, building and maintaining highly available systems for SaaS products
• Developing, configuring and deploying monitoring tools and scripts for applications and systems
• Recommending changes to the application architecture or design to improve the performance and efficiency of SaaS or PaaS products
• Installing and configuring software following installation procedure and organizational guidelines
• Troubleshooting and resolving incidents while collaborating with the development to minimize downtime and maintain service quality
• Monitoring and analyzing cloud resource usage to identify cost-saving opportunities
• Staying current with emerging technologies, trends and platforms and adapting to the changing workplace environment
• Creating and maintaining technical documents for cloud infrastructure and related processes

Qualifications

• 5-8 years of relevant experience in cloud computing 
• Knowledge of configuring load balancers
• Knowledge of setting up microservices
• Proficiency with Terraform (or IaC-alike tools)
• Familiarity with container orchestration
• Expertise in installing releases
• Expertise in monitoring tools such as CloudWatch or Dynatrace
• Experience in certificate management
• Familiar with containerization (Docker) and cloud orchestration (AWS preferred)
• Highly motivated self-starter with a desire to help others and take action
• Requires strong written and verbal communication skills
• Ability to independently work as a contributing member in a high-paced and focused team
• Ability to multi-task and prioritize tasks with competing deadlines
• Strong problem-solving and analytical skills with the ability to work under pressure
• Collaborative in nature with a strong desire to dig in and learn independently and as well as through asking questions
• Considers ‘best-practice’ standards, as well as departmental policies and procedures
• Experience in Windows and Linux systems, CLI and scripting
• Working experience with one or more flavors of SQL RDBMS administration and scripting DDL and DML
• Experience with direct customer contact (tech support, customer service, etc.)

Behavior Competencies

• Ensures Accountability
• Decision Quality 
• Collaborates 
• Drives results 
• Cultivates Innovation

PDI is committed to offering a well-rounded benefits program, designed to support and care for you, and your family throughout your life and career.  This includes a competitive salary, market-competitive benefits, and a quarterly perks program. We encourage a good work-life balance with ample time off [time away] and, where appropriate, hybrid working arrangements.  Employees have access to continuous learning, professional certifications, and leadership development opportunities. Our global culture fosters diversity, inclusion, and values authenticity, trust, curiosity, and diversity of thought, ensuring a supportive environment for all.