Cloud Solutions Administrator

Job Title: Cloud Solutions Administrator

Location: National Harbor, MD (Hybrid)

Type: Full Time

Compensation: $60,000 to $80,000 DOE, Annually + Bonus Opportunities

*Please note - applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.*

Eager to work at the intersection of business and bleeding-edge technology? Join a team that’s all in on bringing next-generation Azure AI capabilities to the most notable brands and institutions in the world. We are a forward-thinking company at the forefront of the AI revolution, dedicated to empowering businesses through innovative generative AI solutions.

Ideal candidates must possess a solid foundation in cloud-based IT infrastructure; demonstrated experience working with leading-edge cloud offerings, particularly Azure services, and a desire to learn/test/deploy/support the latest AI/cloud technologies in a dynamic environment. Our ideal candidate will also possess an innate desire to provide exceptional customer service with a positive, nurturing personality, and a willingness to help improve every client’s situation through the thoughtful application of technology.

Responsibilities

• Work with clients to identify business requirements and deploy solutions that meet their needs.
• Collaborate with development teams to troubleshoot and diagnose issues related to Azure/AI services and provide timely resolutions.
• Build and maintain strong relationships with customers to understand their needs and ensure their success with our proprietary generative AI platform.
• Act as a trusted advisor, providing strategic guidance and support to help customers achieve their goals.
• Configure and troubleshoot Azure and Azure to on-premises networking topologies.
• Manage access and permissions to Azure/AI resources and services.
• Ensure that Azure/AI solutions are secure, compliant with industry standards, and follow best practices.
• Develop and maintain documentation for Azure/AI solutions.
• Stay up-to-date with the latest Azure/AI features and updates and evaluate their potential impact on the organization.
• Other duties, as assigned.

Qualifications

• Minimum 1 year of experience in deploying and maintaining resources in Microsoft Azure.
• Strong understanding of cloud computing principles.
• Proficient in managing Windows AD, Entra ID, Office 365, and Exchange Online.
• Extremely strong customer facing capabilities.
• Experience managing Identity and Access Management services, such as Privileged Identity Management, Conditional Access, and Azure MFA.
• Experience with Azure IaaS and PaaS services.
• Experience administering Azure based cloud infrastructures at an Enterprise level.
• Familiarity with automation tools, such as PowerShell, Azure CLI, or ARM templates.
• Familiarity with security and compliance standards such as ISO 27001, SOC 2, and HIPAA.
• Excellent problem-solving and troubleshooting skills.
• Excellent written and verbal communication skills.
• Certifications such as Microsoft Azure AI Fundamentals (AI-900) and Microsoft Azure Administrator (AZ-104) are strongly preferred.

About Us:

Cloudforce is a spirited team defined by the shared values of excellence, growth, teamwork, passion, giving back, and glee. As technophiles, we thrive on the latest developments in our chosen field of expertise: cloud computing. As humans, we are driven by the opportunities to make life better through the thoughtful application of technology. At Cloudforce, these two pursuits combine to form an effective, human-centered approach for making cloud solutions accessible for businesses, app developers, and entrepreneurs, alike.

We offer our employees unique opportunities to learn, grow, and be part of a team that believes in more than just typical nine-to-five activities. We’ve built a culture around openness, inclusiveness, giving back to the community, team building, and growth. Whether it be through monthly team outings, annual trips, or our frequent charitable activities, we’re serious about making each individual feel like they’re part of our team.

Cloudforce offers everything you’d expect in the perfect technology job…

- Outstanding opportunities to learn, grow, and expand your network.

- Excellent compensation, benefits, and generous incentives.

- Complimentary snacks to keep you focused.

- Super cutting-edge technology.

- State-of-the-art workspace.

- Community involvement.

- Great team synergy.

But we also offer a few irresistible extras:

- Friday lunch and shenanigans... on us!

- Incentive program for investing in your growth.

- 401K savings plan and education reimbursement.

- 24/7 access to a modern gym with Tonal and Peloton.

- Free monthly garage parking with direct private access to the office.

- Brand-new, sun-filled National Harbor offices with scenic views of the Potomac, surrounded by shops, restaurants, and more.

P.S.... Wondering about our other essential benefits? Here’s a brief snapshot:

- Medical, dental, life, and short-term disability insurance covered at 100% of the premium for employees and 50% for dependents.

- Paid parental leave, including adoption and foster care placement.

- PTO starting at 15 days during your first two years of employment, 20 days in years 2 through 4, and 25 days after 4 years (+ incentives opportunities to earn more PTO!).

- 9 company-observed holidays + 2 more floating holidays to cover additional observed holidays or for use as extra PTO.

Cloudforce is an Equal Opportunity/Affirmative Action employer. All qualified candidates will receive consideration for employment without regard to disability, protected veteran status, race, color, religious creed, national origin, citizenship, marital status, sex, sexual orientation/gender identity, age, or genetic information.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.