We are looking for a highly skilled, customer-focused, and results-driven Cloud Engineering Lead to join our dynamic team. The ideal candidate will have a strong technical background in cloud technologies and the ability to effectively communicate complex technical solutions to non-technical stakeholders. As a part of the Pre-Sales team, you will work closely with the pre-sales, delivery, and customer success teams to deliver tailored cloud solutions that drive customer success and business growth.
Key Responsibilities:
- Provide technical leadership during the pre-sales process by engaging with customers, understanding their business and technical requirements, and developing tailored cloud solutions (AWS, Azure, Google Cloud, etc.) to meet those needs.
- Work closely with the sales team to align on strategy and ensure that technical solutions meet both the customer's business objectives and the company's goals.
- Collaborate with sales and technical teams to design cloud-based architectures and solutions. Lead the technical discussion on cloud platforms, ensuring that solutions are scalable, secure, and cost-effective.
- Engage with prospects and customers to present and demonstrate cloud solutions. Build strong, trusted relationships with key decision-makers and technical stakeholders.
- Conduct technical presentations and product demos to potential customers. Explain complex technical concepts in simple terms and showcase the benefits of cloud solutions.
- Lead the preparation of technical proposals and RFP responses, ensuring that all technical aspects of the cloud solution are articulated and aligned with customer requirements.
- Develop and execute PoCs to validate the technical viability and business benefits of the proposed cloud solutions.
- Ensure all client deliverables meet or exceed quality standards and proactively identify opportunities for continuous improvement.
- Manage and mentor cloud engineering teams, technical delivery teams, and consultants to drive consistent delivery excellence.
- Regularly report on the status of pre-sales and delivery activities to leadership, identifying risks, opportunities, and performance metrics.
- Identify and capitalize on market trends, emerging technologies, and new business opportunities to drive growth and innovation.
Requirements:
- Minimum of 12 years of progressive experience in IT services or a related industry.
- Strong expertise in customer engagement, solution selling, and stakeholder management.
- Strong experience with cloud platforms such as AWS, Azure, GCP, etc.
- In-depth understanding of cloud computing concepts and architecture
- Experience in solution design, infrastructure as code, cloud migration, and cloud-native architectures.
- Experience with CI/CD pipelines and DevOps tools.
- Knowledge of automation, containerization, and DevOps practices, cloud-native services (e.g., serverless computing, container orchestration, etc.)
- Knowledge of networking, security, databases, and compute services in cloud environments.
- Experience leading cross-functional teams, managing stakeholder relationships, and driving high-value sales and service delivery.
- Excellent communication, presentation, and interpersonal skills, with the ability to communicate effectively with both technical and non-technical audiences.
- Proven track record of leading teams of professionals and driving engagement and positive culture.
- Strong analytical, problem-solving, and decision-making skills, with the ability to balance business needs and security risks.
Top Skills
What We Do
SmarTek21 is a pioneer in Ai-driven data mesh platforms and market-leading conversational platforms designed to elevate the customer experience. Founded in 2006, SmarTek21 converges human expertise with artificial intelligence to solve an organizations’ most difficult digital integration and data management challenges.
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