Precisely is the leader in data integrity. We empower businesses to make more confident decisions based on trusted data through a unique combination of software, data enrichment products and strategic services. What does this mean to you? For starters, it means joining a company focused on delivering outstanding innovation and support that helps customers increase revenue, lower costs and reduce risk. In fact, Precisely powers better decisions for more than 12,000 global organizations, including 93 of the Fortune 100. Precisely's 2500 employees are unified by four company core values that are central to who we are and how we operate: Openness, Determination, Individuality, and Collaboration. We are committed to career development for our employees and offer opportunities for growth, learning and building community. With a "work from anywhere" culture, we celebrate diversity in a distributed environment with a presence in 30 countries as well as 20 offices in over 5 continents. Learn more about why it's an exciting time to join Precisely!
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Impersonating another individual when applying for employment, and/or participating in an interview process to assist another individual in obtaining employment, with Precisely Software Incorporated (“Precisely”) is unlawful. If Precisely identifies such fraudulent conduct, then as applicable and to the extent permitted by law, the application will be rejected, an offer (if made) will be rescinded, or the employment will be terminated, and legal action may be taken against the impersonators.
Intro and job overview:
The Cloud Engineer at Precisely will lead the deployment of our cloud platforms, while improving and automating the operational processes that insure sustainability and stability of all our online applications. This role will be responsible for leading the maintenance of the automate release, change, deployment, application support and incident processes that will enable your team to manage and sustain the production environment and also resolve incidents and issues arise in customer environment in 24 x 7 environment.
Responsibilities and Duties:
- Be responsible for creating, deploying, maintaining and delivering Cloud based infrastructure environments to customers.
- Act as point of contact for escalated issues.
- Be responsible for supporting application and infrastructure in hosting solution for customer.
- Be responsible for documenting all issues and writing SOP’s.
- Be responsible for handling infrastructure sizing requests for customers and partners and work with them in POC and leading charge for delivering Application/Hosting solution to customers.
- Work towards discovering standard cloud services offerings, install, and execute processes and standards for optimal use of cloud service provider offerings.
- Be responsible to troubleshoot escalated issues and further work with Engineering to resolve them in timely manner.
- Be responsible for handling incidents raised via monitoring and able to acknowledge them within SLA.
- Be responsible for evaluation of cloud strategy and program evaluation.
- Be responsible for generating scripts and templates required for the automatic provisioning of resources.
Requirements and Qualifications:
- Around 5 years of work experience in DevOps, Cloud Infrastructure
- Bachelors Degree in Computer Science or related field, or equivalent years of experience
- Skills Required:
- Proficient in cloud platforms such as AWS and Azure.
- Skilled in scripting languages including PowerShell and Bash.
- Experienced with monitoring tools like Datadog and CloudWatch.
- Adept at troubleshooting application issues and optimizing performance.
- Proficient in deployment, patching, and creating pipelines for automated infrastructure building.
- Knowledgeable in Windows, Linux, and basic SQL database management.
- Travel is required: No
- Nice to have skills:
- Experience on supporting System administration, Monitoring and maintaining Hosted solutions
- Experience in a customer facing role
- Knowledge of Terraform, Azure DevOps.
- Develop pipelines to provision resources in AWS/Azure cloud
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What We Do
Precisely is the global leader in data integrity, providing accuracy, consistency, and context in data for 12,000 customers in more than 100 countries, including 99 of the Fortune 100. Precisely’s data integration, data quality, data governance, location intelligence, and data enrichment products power better business decisions to create better outcomes. Learn more at www.precisely.com
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