Cloud Engineer Role

M&S Consulting was conceived in 2002 with the vision of creating highly effective teams of elite consultants to deliver strategic process and technology solutions to enterprise organizations across the US. Our commitment to delivery in complex environments and long-term customer success has merged process and technology into innovative solutions, established deep pockets of expertise, and enabled innovative transformation for evolving businesses.

We have intentionally cultivated steady growth focused on being approachable and helpful to our dearly valued clients and closely cared-for employees. M&S people simply “care hard”, and this reflects in our work products, our interactions, and our culture.

Job Description:

• Administering the entire Azure and Microsoft 365 environment.
• Designing, building, implementing, migrating, troubleshooting, and maintaining IT cloud infrastructure.
• Implementing and supporting role-based access control, privileged identity management, Azure active directory synchronization, and MDM (mobile device management).
• Designing, building, implementing, migrating, troubleshooting, and maintaining SharePoint and Team portals.
• Managing the Microsoft Teams UCaaS (Unified Communication as a Service) environment.
• Coordinating and managing work with service providers for installation, maintenance, upgrade, migration, repair, and outage remediation.
• Monitoring cloud application performance, identifying potential issues and risks, and implementing solutions proactively.
• Ensuring the health of all Microsoft 365 services and collaborating with Microsoft for ticket resolution.
• Adhering to company security policies and cloud security best practices.
• Learning and implementing the latest technologies related to Microsoft AI or security solutions.
• Collaborating with business operations and supporting them.
• Designing and writing custom scripts for task automation.
• Creating and maintaining dashboards for process and infrastructure monitoring.
• Providing project updates to sponsors, stakeholders, and upper management.
• Collaborating with IT infrastructure and cross-functional teams to manage cloud security applications and environments, role-based access control, backup, disaster recovery, upgrade, patching, migration, risk analysis, and issue remediation.
• Creating innovative solutions to deliver business value.
• Researching and providing solutions to enhance IT capabilities and improve business growth and efficiency.
• Managing multiple projects and day-to-day operations concurrently.
• Assisting and mentoring other team members.

Required Experience:

• Bachelor’s degree in computer science, information technology, or a related field, or equivalent information technology experience.
• 3+ years of experience in cloud engineering and administration is required.
• Experience managing UCaaS solutions is required.
• Proficiency in managing Microsoft Entra ID, Microsoft Azure, Microsoft 365, Microsoft Teams, and active directory synchronization.
• Experience with domain controller, MFA, MDM, RBAC, Azure role synchronization configuration, troubleshooting, and management.
• Experience managing IT infrastructure and cloud application projects.
• Familiarity with Service Desk systems like ServiceNow.
• Knowledge of PowerShell, batch files, and other scripting languages for process optimization is preferred.
• Experience with SharePoint and Teams configuration and administration is required, workflow and customization development experience are preferred.
• Experience in global environmental support and collaboration with different regions like APAC and Mexico is preferred.
• Experience with Microsoft 365 Tenant migration is preferred.
• Experience in account management applications like Cayosoft or equivalent preferred.
• Experience with Agile and Waterfall methodologies is preferred.
• Experience with Lean and Six Sigma methodologies is preferred

*M&S Consulting proactively fulfills its role as an equal opportunity employer. We do not discriminate against any employee or applicant for employment because of race, color, sex, religion, age, sexual orientation, gender identity and expression, national origin, marital status, physical or mental disability, status as a protected veteran, or any other characteristic protected by law.