$100,000 - $120,000
Full-time / Onsite
About The Role
We're looking for independently driven and detail-oriented individuals to join our team in Clinical Operations. In this role, you’ll be at the heart of our clinical workflows, ensuring seamless care coordination, optimizing processes, and driving data-backed improvements. You’ll work closely with our Clinical, Product, Care, and Data teams to enhance provider support and improve patient outcomes.
What You’ll Do
- Optimize clinical workflows by identifying inefficiencies, implementing solutions, and continuously improving care coordination.
- Analyze performance data using SQL and other tools to track provider KPIs, surface key insights, and drive data-informed decisions.
- Collaborate cross-functionally with Clinical, Product, Care, and Data teams to develop strategies that enhance patient and provider experiences.
- Act as a key liaison for providers, ensuring their concerns are addressed, feedback is gathered, and workflows are streamlined.
- Support innovation in care delivery, researching best practices and industry trends to help shape Mochi’s clinical roadmap.
Who You Are
- Bachelor's Degree in Neuroscience, STEM or related field
- Comfortable working full-time, in-office in our downtown San Francisco office.
- Experience with EHR systems and knowledge of HIPAA compliance.
- Analytical and detail-oriented, with a proactive approach to solving problems.
- A strong communicator who thrives in a fast-paced, collaborative environment.
Life at Mochi
- Comprehensive Health Coverage – Medical, dental, and vision insurance to keep you at your best
- Financial Security – 401(k) with company matching and fully covered life insurance
- Time to Recharge – Unlimited PTO, generous company holidays, and flexibility to take the time you need
- Wellness First – Group activities, mindfulness sessions, and fitness perks to support your well-being
- Connection & Community – Team lunches, office hangouts, and offsite meetups to build meaningful relationships
- High-Impact Work – Shape the future of digital healthcare at a pivotal moment in our growth
- Competitive Compensation – Top-tier salary and a generous equity package
- Fast-Paced & Exciting – Join a hypergrowth team that moves fast and builds with purpose
- World-Class Team – Work alongside top engineers, product leaders, and operators in a high-performance environment
- Prime Location – Enjoy a vibrant workspace in downtown San Francisco
Please upload a copy of your most recent official or unofficial transcript. Applications without a transcript will not be considered.
The base salary for this full-time position ranges from $100,000 to $120,000, in addition to equity and benefits. The salary range listed in each job posting represents the minimum and maximum targets for new hire salaries across all locations. Actual compensation within this range is determined by various factors, such as job-related skills, experience, relevant education or training, and location.
Top Skills
What We Do
We're Mochi Health, a pioneering force in obesity medicine dedicated to building personalized, clinically-backed weight care solutions. We're on a mission to empower patients with one-on-one virtual care and proven pharmaceutical treatments.
We recognize that every body is unique, and believe weight loss plans should be, too.
With over 100 million individuals struggling with obesity and 15 million already using GLP-1 prescriptions, the need for specialized guidance is at an all-time high. We help patients navigate their treatments and achieve lasting success by connecting them with board-certified providers, dietitians, and access to our support team around the clock. Our best-in-class telehealth platform is designed to make care accessible to patients whenever and wherever they need it.
At Mochi Health, we believe that our success is driven by the people we hire. Join us in shaping the future of obesity medicine and transforming the lives of millions of patients.
Why Work With Us
At Mochi, we put our team first, ensuring every voice is heard and every career grows. We move fast, innovate boldly, and make a real impact—without VC constraints. Here, you’ll tackle meaningful healthcare challenges, learn constantly, and have the opportunity to lead. Join us to build something bigger than a job—create a career you’re proud of.
Gallery
Mochi Health Offices
OnSite Workspace
All employees work in-person at our beautiful San Francisco office five days a week.
