Come shape the future of education with us.
At Compass, our people are united by a common purpose to make the school day more productive, more impactful and more enjoyable. We're a global provider of School Management Information Systems (MIS) and already support over 3,000 schools across Australia, Ireland and the UK.
We want thinkers and problem solvers, who celebrate diversity and thrive in a collaborative team environment to join us and help us transform the lives of teachers, students, and parents all over the world. You'll work as part of a fun, hardworking team who takes ownership of their work and loves to celebrate successfully delivering wins for our customers and for Compass.
About the Role & Team
As a Client Training Consultant, you'll be responsible for delivering a high standard of training to our schools through a variety of mediums; including but not limited to video calls, webinars, face-to-face and classroom-based training.
What you’ll do:
Training
- Deliver training through a variety of mediums, including but not limited to video calls, webinars, face-to-face and classroom-based training.
- Maintain all existing training collateral including training scripts, guides and videos.
- Maintain comprehensive knowledge and confidence across our product suite.
- Work with the Product Team to ensure the timely development of training collateral for new features and functionality.
- Identify opportunities to sell customer schools additional modules.
Operational
- Communicate closely with the IE Country Manager on training availability and capacity.
- Manage the training diary, booking in training for new and existing customers.
- Closely collaborate with the Support Team to proactively identify training requirements for existing customers.
- Ad-Hoc tasks as directed by your manager.
This is what you'll bring...
- A true passion for putting the customer first.
- A highly proactive nature, with the ability to think both creatively and commercially.
- Demonstrated confidence with public speaking, showcasing exemplary presentation and verbal communication skills.
- The ability to build relationships and rapport quickly and effectively across a wide range of stakeholders and personalities from school admin teams to C-Suite Executives.
- Excellent organisational skills, with excellent time management and attention to detail.
- The ability to work autonomously but also work well within a team environment.
- Excellent stakeholder management skills.
- Experience working in schools or knowledge of the Ireland school system will be highly regarded.
What's in it for you?
- We come together with our unique strengths to work towards a common purpose - shaping the future of education. When you join our team, you will collaborate with individuals who are passionate, driven, and open to embracing change in a fast-paced environment
- A flexible working culture
- Learning & Development opportunities - we want you to grow and get the most out of your role.
- 24/7 access to our Employment Assistance Program (EAP) through the means of face-to-face, livechat and phone support.
It is a really exciting time to join Compass. We are growing fast and need people who want to grow with us.
Compass is proud to be an equal-opportunity employer. We embrace and celebrate diversity and are committed to creating an inclusive environment for all employees.
Prior to commencing employment, we will require:
- Verification of unrestricted work rights in Ireland (eg citizenship, passport, or birth certificate)
Salary Range: €30K - €35K (prorated)
What We Do
Compass Education is an information technology company with offices in Victoria, New South Wales, Queensland, Western Australia, London and Dublin. Our core software product, Compass, is used by millions of students, staff, parents, and alumni.
