Client Support Specialist

Posted 19 Hours Ago
Be an Early Applicant
Charlotte, NC
Entry level
AdTech
The Role
As a Client Support Specialist, you will be the first contact for customers, addressing inquiries, resolving issues, and providing information about products and services. You will maintain records of customer interactions and collaborate with the sales team to enhance customer experiences.
Summary Generated by Built In

We are dedicated to providing exceptional customer experiences and building long-lasting relationships with our clients. We’re passionate about problem-solving and ensuring our customers receive support that’s timely, helpful, and knowledgeable.

As a Client Support Specialist, you’ll be the first point of contact for our customers, assisting them with inquiries, resolving issues, and guiding them through our sale. We’re looking for a customer-focused Client Support Specialist with strong communication skills, a passion for service, and an ability to stay calm under pressure.

Client Support Specialist Responsibilities

  • Respond to customer inquiries when directly working with them 
  • Identify and troubleshoot issues, providing sale solutions or directing customers to appropriate departments as needed
  • Maintain detailed records of customer interactions, sales, and update account information
  • Collaborate with sales team members to improve customer experience and share best practices
  • Assist with customer concerns and work to find resolutions
  • Support team and provide information about our products and services to new customers

Client Support Specialist Requirements

  • Strong interpersonal and communication skills
  • Ability to work in a fast-paced environment with a problem-solving mindset
  • Previous experience in customer service, sales, or a similar role is a plus
  • Familiarity with customer support tools is beneficial
  • High school diploma or equivalent; additional education or certifications are a plus

Client Support Specialist Perks

  • Competitive pay and bonus package
  • Opportunities for career growth within our company
  • Supportive team environment and access to training resources
  • Flexible scheduling options to support work-life balance

If you’re ready to make an impact by delivering top-notch customer service and boosting sales, apply today!

#LI-Onsite


 

The Company
HQ: Jacksonville, FL
18 Employees
On-site Workplace

What We Do

RevoLusion Consultants, Inc. creates market-shifting acquisitions solutions. We use thorough understanding of customer behavior to create messaging that fosters enthusiasm for our partners, large and small. By gathering intensive data and applying it to our strategies, we ensure high-level service and customer loyalty. Our campaigns deliver big outcomes, so count on us to give you the competitive advantage needed to succeed.
RevoLusion Consultants, Inc. is a powerhouse for rapid growth. Our consulting and marketing model is flexible. It allows us to adjust in real time so that we can build excitement and meet unique customer needs. Our diverse team and core values ignite our high rates of conversion. When you enlist our firm, you’ll quickly find out why we’re known as an industry leader.

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