Rocksteady Promotions delivers the industry's most innovative and unforgettable client experience. We bring together products and solutions to enable businesses to build, operate, and grow their brand. We are eagerly searching for a driven and eager individual to step into our Client Support Representative role to help us achieve our lofty goals. The Client Support Representative’s primary function is to increase awareness for the company and its solutions while delivering strategic, consistent messaging to all audiences.
We anticipate this year to be our most successful year to date. We are diligently expanding not only our client portfolio but also our work culture. Our Client Support Representative team does an incredible job at promoting positivity and diversity across departments and with our prestigious clients. Our philosophy has always been to promote our employee's accomplishments and reward their progress through promotions, compensation, and, most importantly, recognition. If you are enthusiastic, have good people skills and desire to expand your career with a prestigious company then our Client Support Representative role is for you!
Client Support Representative Responsibilities:
- Interact with potential consumers by educating them on products and services our clients provide
- Build imperishable relationships with customers with interpersonal skills and overall personability
- Answer questions regarding services and expand on the benefits of our brand vs. competitors
- Participate in regular meetings with the Client Support Specialist team to construct strategies for achieving customer acquisition standards and sales goals
- Attend training sessions on any new products, services, or sales promotions to provide customers with the most accurate and up-to-date information
- Complete customer's orders efficiently and accurately
Client Support Representative Requirements:
- 0-2 years of experience in a customer-centric role is preferred
- High School Diploma or equivalent
- College Degree is preferred but not required
- Strong ability to communicate effectively
- Aptitude for taking on multiple responsibilities with versatility
Client Support Representative Incentives:
- Positive and diverse working culture
- Opportunities for career advancement
- Closures on all major holidays
- Travel opportunities and company events
- Consistent Schedule and job security
What We Do
At Rocksteady Promotions, our team adopts an energetic outreach approach that delivers compelling presentations about our clients' products and services to create repeat customers. No matter the avenue, events, retail, B2B or B2C, it is our tenacity and focus on developing our team members that allows us to rise above the rest.
While digital advertising might seem tempting on the surface, direct marketing is inarguably one of the best ways to promote offerings to customers. We firmly believe that direct marketing is the go-to approach when you're serious about marketing. You can evaluate it, track it, and if done right, it'll always help you reach a wide section of the audience. Till now, we have delivered our services to well-known companies and brands and helped them with their customer acquisition, customer retention, customer service, and brand awareness needs.
At Rocksteady Promotions, we work with promising talent to connect our clients' offerings with the end consumer. Our team adopts an energetic outreach approach that delivers compelling presentations about our clients' products and services to create repeat customers. Our dynamic team comprises highly trained experts that believe in the power of acting quickly to outpace the competitors and enhance the profitability of our partners.
The secret to our success lies in our hands-on strategy and out of the box campaigns. Whether it's branding, product exposure campaigns, or focusing on organic growth, we strategize and implement the best medium to directly communicate our clients' message to the end consumer.
