JOB DESCRIPTION : Client Solutions AssociateABOUT FACTSET
FactSet is a leader in providing research and analytical tools to finance professionals. FactSet offers instant access to accurate financial data and analytics around the world. FactSet clients combine hundreds of databases from industry-leading suppliers into a single powerful information system.
PROCESS BRIEF
We are seeking highly skilled and motivated individuals to join our newly formed Focused Account Services team in Mumbai. This is a unique opportunity to work with some of our key clients based across APAC and get to know the varied financial markets and FactSet product utilization across these markets; whilst collaborating and working with Consultants and Associates across APAC and Mumbai.
JOB RESPONSIBILITIES
A career in Consulting at FactSet is a unique opportunity to gain a breadth of knowledge and experience within the financial industry which will lead to further exciting career prospects.
As a FactSet Associate, you will join the biggest and fastest growing department in FactSet; you will combine your strong knowledge in finance with a thorough understanding of the FactSet applications.
Offering an unparalleled level of service, associates assist clients by:
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Answering day-to-day client queries and providing creative solutions
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Working on large-scale projects that optimize our clients’ workflows;
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Consultation and training of individuals or groups of users;
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Managing a group of accounts assigned to you, ensuring that the relationship is healthy and that clients are getting the most out of the system.
JOB REQUIREMENTS
We welcome ambitious, team players with proven ability to take initiative and find creative solutions. Applicants must have a genuine interest in Finance, as well as the desire to continually learn and develop in an ever-changing environment. In addition, we require:
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Strong numeric, analytical & problem-solving skills
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Exceptional communication and presentation skills
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The ability to converse fluently in English is mandatory
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Enthusiasm, drive and a desire to excel in a client-facing role
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Well-rounded technical skill set (Microsoft Office, Programming)
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SQL, Python, and R Programming skills are an added advantage
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Ability to multitask & work effectively in a multicultural team
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Ability to cope with stress and strict deadlines
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Experience in a client/customer-facing role, or a desire to excel in this area
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Prior experience in the Fintech/Data Services Industry preferred
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Preferred candidates with Valid passports ( minimum 6 months validity from Feb 2024)
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Preferred education should be MBA fin or CFA
At FactSet, we celebrate the diversity of thought, experience, and perspective. We are committed to disrupting bias and a transparent hiring process. All qualified applicants will be considered for employment regardless of race, color, ancestry, ethnicity, religion, sex, national origin, gender expression, sexual orientation, age, citizenship, marital status, disability, gender identity, family status or veteran status. FactSet participates in E-Verify.
Returning from a break? We are here to support you! If you have taken time out of the workforce and are looking to return, we encourage you to apply and chat with our recruiters about our available support to help you relaunch your career.
Top Skills
What We Do
FactSet creates flexible, open data and software solutions for tens of thousands of investment professionals around the world, providing instant access to financial data and analytics that investors use to make crucial decisions.
For 40 years, through market changes and technological progress, our focus has always been to provide exceptional client service. From more than 60 offices in 23 countries, we’re all working together toward the goal of creating value for our clients, and we’re proud that 95% of asset managers who use FactSet continue to use FactSet, year after year.
As big as we grow, as far as we reach, and as successful as we become, we stay connected to our clients and to each other.
