Murex is a global fintech leader in trading, risk management and processing solutions for capital markets.
Operating from our 19 offices, 3 000 Murexians from over 60 different nationalities ensure the development, implementation and support of our platform which is used by banks, asset managers, corporations and utilities, across the world.
Join Murex and work on the challenges of an industry at the forefront of innovation and thrive in a people-centric environment.
You’ll be part of one global team where you can learn fast and stay true to yourself.
Team & Context
The client services team is firstly responsible for the smooth, timely and cost-effective implementation of our platform in the client’s environment. Following the client go-live, the client services team develops and implements an appropriate upgrade and support strategy.
Client services EMEA Trading team is responsible of providing expertise to the client and support him on MX.3 platform in the maintenance phase, new implementation and extension phases.
The team is also coordinating with Trading product experts to raise the client concerns, align on the recommendations and share the new areas of enhancement.
Your missions/What you'll do?
- The consultant provides support and delivery services to our clients on her/his expertise domain according to Murex standards (quality and effort)
- Main activities to be performed
- Provide support services to the clients : follow-up and solving of open cases
- Contribute to the build phases of upgrade, migration or implementation projects as a stream member and participate to the client workshops when needed
- Manage defect correction and product enhancement
- Conduct trainings, internal to Murex or to clients
- Contribute to client assistance on-site
- Start acting as Support Coordinator with guidance
- Provide internal assistance to more senior profiles for demo / pre-sales preparation
- Work on an internal product evolution stream
Your profile/Who you are?
- Engineering degree or Master, first experience is appreciated
- Financial Engineering knowledge is a plus
- SQL and Unix.
- Python, C++ is a plus.
- Client-facing skills and fluent in English.
- Strong analysis skills.
- Ability to take initiatives and work in autonomy.
- Good communication skills and interactions with others.
Top Skills
What We Do
We are the long-term technology partner for the capital markets, working with financial institutions in over 60 countries to adapt and evolve their IT systems. In a changing financial world, our technology is designed to help our 57,000 daily users respond to the challenges they face today and build foundations for the future.
MX.3 is our award-winning open platform that sits at the heart of our clients’ IT infrastructure. This agile foundation brings together a specialized set of business process to deliver regulatory and business ready solutions, across asset classes, business functions and sectors.
The modular platform means clients can consolidate and grow their IT infrastructure step-by-step, at a lower cost and delivering immediate, tangible business value.
• Consolidate inefficient legacy systems
• Manage cost pressures and reduce TCO
• Improve regulatory time-to-market and efficiency
For over 30 years Murex has invested in developing the leading technology solution for capital markets participants, from banks and brokers to energy and commodities firms. Today we have over 2,500 employees in 19 countries who are committed to helping our customers, from disruptive market entrants to some of the most established global players, navigate the changing financial landscape.
As the capital markets continue to evolve, we will keep investing to make sure that our clients, our company and our people can do the same.
As you plot your course, we’ll be with you every step of the way.
