Client Services Associate

Posted 17 Days Ago
Be an Early Applicant
Washington, DC
45K-48K Annually
Entry level
AdTech
The Role
As a Client Services Associate, you will assist in managing campaign trafficking, preparing reports for clients, and creating written materials for strategic communication. You will also engage in client relationships, oversee payment statuses, and monitor campaign budgets while providing insights in meetings.
Summary Generated by Built In

We’re looking for an ambitious candidate to work in DSPolitical’s Client Services team! As a Client Services Associate, you will assist with trafficking campaigns to the Programmatic Trading team, the preparation and production of reports, and other resources for clients. Utilize writing expertise and content creation skills to craft and enhance materials for strategic communications across campaigns.

Who Are We?

DSPolitical pioneers the best integration of data and technology to persuade audiences and deliver wins for Democratic and progressive candidates, causes, and issues with the most efficient and effective digital advertising campaigns in politics and issue advocacy.

DSPolitical doesn’t just offer solutions -- we create them. Our award-winning team works hand-in-hand to develop and deploy leading-edge solutions, uniquely crafted to reach the audiences our clients need to be successful in both the public affairs, corporate communications, and political arenas.

DSPolitical works hard to provide our clients with innovative solutions based on the diverse perspectives of our team. To that end, we’re committed to recruiting team members from a wide range of backgrounds and experiences. 

DSPolitical is an equal-opportunity employer. We encourage applicants of all races, colors, gender identities, religions, ages, sexual orientations, national and ethnic origins, disabilities, marital status, veteran status, and all backgrounds. DSPolitical job offers are contingent on the results of a background check.

We’re always looking for exceptional people to join our team. If this sounds like you, please apply!

Essential Functions, Duties, and Responsibilities:

  • Manages counts and inventory availability for DSPolitical providing guidance as needed.
  • Use knowledge of, or become fluent in, Catalist and PDI to offer strategic guidance on media plans around audience segmentation and targeting.
  • Oversee payment status once Insertion Orders are signed, using discretion to notify others of any issues or concerns.
  • Traffic creative between client and Programmatic Trading team, using understanding of client needs and knowledge of organizational capabilities to ensure that client needs are met and PT is aware of all changes and add ons.
  • Monitor pacing and budgets of at least $ $10,000 to backstop Programmatic Trading, using judgment to escalate as needed.
  • Support clients on Deploy (our self service tool) by advising on and utilizing best practices and optimizations to campaigns to ensure full delivery.
  • Actively participate in meetings, providing suggestions and insights; oversee decisions from meetings.

Minimum Qualifications & Skill Requirements:

  • A demonstrated interest and/or experience in democratic politics or public affairs. Years of relevant education may be substituted for years of experience.
  • Proficient in Microsoft Office, especially Excel and PowerPoint, as well as Google file sharing.
  • Strong decision-making skills.
  • Effective communication skills.

DSPolitical is proud to offer the following:

  • Annual base salary range of $45,000 - $48,000 depending upon factors including, but not limited to, experience, skill level, education, and location.
  • Open leave (paid time off)
  • Paid Leave for new parents
  • Health insurance (including dental and vision)
  • Flex Spending Plan
  • Employee Assistance Program
  • 401K with company matching
  • Student Loan Repayment Program
  • Professional development opportunities
  • Rewards and recognition programs
  • Mobile phone & internet reimbursement and much more

Office Hours

This position is remote-friendly. We work on a hybrid basis at our office locations with many team members working entirely from home. Work hours are consistently 9:00 A.M. to 5:00 P.M., Monday - Friday, with the expectation that evening and weekend work will be required as necessary.

The Company
HQ: Washington, DC
67 Employees
On-site Workplace
Year Founded: 2011

What We Do


DSPolitical brings together the best data-driven targeting science with a multi-layered advertising strategy to help your campaign find the exact right people online every time. With the richness of television and the targeting ability of direct mail, your online advertising campaign will make a real impact on election day.

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