Here’s a summary of the role:
Join YouGov’s Data Products Client Services team and help deliver impactful, data-driven insights to some of the world’s most influential brands. As a Client Services Analyst, you’ll play a key role in supporting clients who subscribe to YouGov’s industry-leading syndicated products, BrandIndex and Profiles. You’ll work closely with senior team members to onboard and guide clients, build reports, conduct ad hoc analyses, and deliver actionable recommendations. This is an excellent opportunity for an analytically minded, client-focused professional who thrives on solving business challenges with data storytelling.
Here’s a breakdown of what you’ll do:
- Become a product expert: Develop fluency in BrandIndex and Profiles, understanding the platforms’ data and functionality to guide clients effectively.
- Support onboarding & training: Help new and existing clients maximize the value of YouGov’s data products through clear, effective training and support.
- Deliver insights & reporting: Create and present recurring insights reports on brand tracking, market sizing, audience profiling, and other core research needs.
- Analyze data & tell compelling stories: Translate complex data into actionable insights that answer clients’ strategic business questions.
- Collaborate across teams: Work closely with Account Management and Sector Leads to ensure a seamless client experience and drive business growth.
These are the essentials you’ll need to get an interview:
- Bachelor’s degree or higher (fields such as marketing, business, economics, psychology, market research, or analytics are a plus).
- Strong Microsoft Office skills, particularly in Excel, PowerPoint, and Word.
- Exceptional attention to detail, ensuring high-quality deliverables.
- Strong communication skills, with the ability to craft compelling, data-driven narratives.
- Ability to manage multiple projects simultaneously in a fast-paced environment.
- A service-oriented mindset, with enthusiasm for working in a client-facing role.
- Intellectual curiosity, a passion for solving problems with data, and a drive to succeed.
It would be great if you had these to, but we’ll support you if you don’t:
- Prior experience as a researcher or analyst, or experience translating data into compelling stories.
- Exposure to client-facing projects or consulting.
- Familiarity with business intelligence tools like Tableau or PowerBI.
This is a fantastic opportunity to grow your skills in market research, data analysis, and client services while working with leading brands across industries such as Financial Services, Insurance, Technology, Social Media, and Advertising. If you're ready to make an impact, we'd love to hear from you!
For roles based in California, New York, Colorado or Washington State, the base salary hiring range for this position is $68,000 - 76,000 USD
Compensation offered will be determined by multiple factors including location, job-related knowledge, skills and experience.
Certain roles may be eligible for incentive compensation and additional benefits. All US based full time employees are eligible for the following benefits:
- Paid vacation, holidays and sick days
- Flexible working arrangement available
- Group medical, dental and vision insurance
- Company-paid life and disability insurance
- Paid parental leave
- 401(k) with company match
YouGov is a global online research company, offering insight into what the world thinks.
We speak daily to our panel of over 27 million registered members to understand opinion and behaviors around the world. We have a strong reputation as a source of accurate data and we’re trusted by the world’s biggest brands to get it right, making us the most quoted market research source in the world.
Why join YouGov?
Join our global team to help us achieve our social mission: to make millions of people’s opinions heard for the benefit of our local, national, and international communities.
Understanding diversity of opinion requires diversity of background. Although our global panel of millions of people worldwide powers our research, our biggest asset is our people. If our research is to be truly representative of what the world thinks, we need people from all walks of life to be part of the team to bring their perspective to the work we do.
Life at YouGov
We are driven by a set of shared values. We are fast, fearless, and innovative. We work diligently to get it right. We are guided by accuracy, ethics, and proven methodologies. We respect and trust each other, bringing these values into everything that we do.
We strive to provide YouGovers with best-in-class benefits to support their physical, financial, and emotional wellbeing. We want our employees to have a sense of belonging and uniqueness in a supportive workplace, so they can bring their full selves to work.
Equal Opportunity Employer
As an Equal Opportunity Employer, qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity or expression, and sexual orientation), parental status, national origin, marital status, age, disability, genetic information, HIV status, political affiliation, socioeconomic background, veteran status or any other characteristic protected by law or in line with our responsibilities as a fair and ethic employer. All employment decisions are made based on occupational qualifications, merit, and business need.
Data Privacy
To find out how we collect and use your personal data when you apply for a role at YouGov, please read our privacy notice at https://jobs.yougov.com/privacy
Top Skills
What We Do
YouGov is an international online research data and analytics technology group. Our mission is to offer unparalleled insight into what the world thinks.
With operations in the UK, the Americas, Europe, the Middle East, India and Asia Pacific, we have one of the world's largest research networks.
At the core of our platform is an ever-growing source of connected consumer intelligence that has developed daily over our 20 years of operation. We call it living data. All of our products and services draw upon this detailed understanding of our 26+ million registered panel members in over 55 markets to deliver accurate, actionable consumer insights.
Our innovative solutions help the world’s most recognised brands, media owners and agencies to explore, plan, activate and track better marketing activities:
Explore
Actionable answers from your audience - from syndicated data and in-depth custom research to quick surveys and polls.
Plan
Unlock the most complete view of your audience, with over a million profiling points.
Activate
Supercharge campaigns with precision targeting and unmissable advertising.
Track
Continuously monitor what the world thinks about brands, campaigns and your competition, with daily updates.
As innovators and pioneers of online market research, we have a strong reputation as a trusted source of accurate data and insights. Testament to this, YouGov data is regularly referenced by the global press, and we are the most quoted market research source in the world (Meltwater 2022).
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