Client Representative/Data Entry

Posted 14 Days Ago
Be an Early Applicant
San Diego, CA
Entry level
Legal Tech
The Role
Monitor 50-75 daily orders, communicate updates to clients, input data, review orders for billing, and handle urgent client calls.
Summary Generated by Built In

Company Description

Knox Attorney Service has been in business for more than 40 years as a provider of litigation support, reprographics and document management services, as well as statewide courier/messenger service. We provide a wide array of services including service of process; court services; on-call courier/messenger service; skip trace and investigations; record retrieval; subpoena preparation; e-data discovery and database hosting; copy center & reprographics; digital imaging; x-ray/blueprints/video/CD duplication; and facilities management services.

The outstanding service we provide starts with our people. We make an extra effort to train and develop our staff of document professionals on the art of customer service. The tenure and professionalism of our staff is unparalleled in the document and legal services industry. We spend much effort training our people to develop our “home grown” leaders of the future. We believe investing our time and money to ensure that our people are knowledgeable and understand importance of our customers’ businesses.

Job Description

Busy legal support provider

You would be monitoring 50-75 orders on a daily basis, get updates daily from field agents and communicating that with your clients, inputting all notes into our data base. Reviewing completed orders and processing them for billing. Taking calls from client on urgent rush orders. Inputting new orders to assist the data entry team. 


Minimum starting pay is $18/hr or depending on experience. You will be reviewed at 90 days. Attendance and reliability are very important.

Qualifications

This is a fast paced environment. Attention to detail is very important on sensitive legal documents. Must be highly organized, have a sense of urgency, and good time management.

Fast typing speeds, familiar with WORD, ADOBE, OUTLOOK

Professional phone and email etiquette. 

Additional Information

Full benefits, including health, dental, vision, Life/AD&D, FSA, PTO, paid holidays and 401K.

All your information will be kept confidential according to EEO guidelines.

Top Skills

Adobe
Outlook
Word
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The Company
HQ: San Diego, CA
97 Employees
On-site Workplace
Year Founded: 1972

What We Do

Knox Services provides total document solutions to select clients throughout the nation—and has since 1972! Over time Knox Services has evolved into a single source for Total Document Management. Our services are customized to fit each client’s unique needs

Service innovation is the mark of our success. Knox Services pioneered the integration of litigation support services with facilities management in the legal industry over a decade ago. Our secure Online Order entry and web status e-business capabilities enable our customers to have their work-in-progress at their fingertips 24/7. Our Imaging and Electronic Document Services offer instant access and retrieval of mission critical information

Our approach to document solutions is unique. We focus on customer service and long-term partnerships. Our streamlined operations focus efforts and resources on serving our customers without the large bureaucratic overhead of our multinational competitors.

Providing Total Document Solutions to the Legal and Insurance Community since 1972.

• Attorney Services / Delivery / Service of Process
• Medical & Employment Record Retrieval
• Scanning & Imaging Services
• 24/7 Secured Online Document Viewing
• Copy Center / Reprographics
• Digital X-Ray & Blueprint Services
• E-Data Discovery / Document Hosting

We manage documents from paper to electronic image, and back again. Let us manage your documents, It's our business!

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